Michelle Vaccaro
Atlanta,GA
Summary
Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passionate about providing quality products in all departments to insure customer demands are being met.
Overview
8
8
years of professional experience
Work History
Front of House Manager
Cobblestone Golf Course
12.2021 - Current
- Managing all operations for front of the house duties inside the grill as well as the beverage cart staff outside
- Promoting and advertising product
- Creating and marketing all beer and food specials on flyers, posters, and specials board using Canva
- Bringing in new products based on customer demands
- Monthly inventory counting and updating product spreadsheet
- Weekly inventory ordering
- Weekly scheduling for employees
- Ensuring dining room area is visually appealing by décor, table layout, and cleanliness
- Answering up to 50 phone calls per day
- Communication via Outlook email on a daily basis
Associate Food and Beverage
Cobblestone Golf Course
05.2016 - 12.2021
- Prepare and serve food and alcoholic beverages for catered events and outings
- Maintain relationships with the regulars to create a professional and fun golfing experience
- Maintain up to date knowledge of customers’ buying habits
- Served as a customer service team lead by enforcing adherence with company policies
- Conduct new employee training
- Provide assistance with monthly inventory, weekly scheduling and conflict resolution
- Replenish floor stock and process shipments to ensure product availability
Education
BA Healthcare Management / Business Administration -
Georgia Highlands College
Rome, GA05.2020
Associates of Science -
University of North Georgia/Georgia Highlands
Rome, GA08.2016
Skills
- Full time Weiner dog mom
- Responsible for assisting in marketing duties for SGM Analytics
- Fluent in Social Media platforms (iPhone and Samsung) Instagram, Facebook, Pinterest, You tube, Tiktok and others
- Canva, Adobe Experience, and other editing apps like YouCam Perfect that use photoshop
- Golf Now, EZLinks servers system, Ipad based software, phone apps
- Microsoft Suite (Word, Excel, Power Point), Minitab
- Multitasking abilities
References
- Matthew Vaccaro, CEO of SGM Analytics, remote company, (678-488-3119)
- Jake Jefferson, Social Media Manager, Cobblestone Golf Course, (678-702-4577)
- Paul Carey, General Manager, Cobblestone Golf Course, (770-912-2470)
Timeline
Front of House Manager
Cobblestone Golf Course
12.2021 - Current
Associate Food and Beverage
Cobblestone Golf Course
05.2016 - 12.2021
BA Healthcare Management / Business Administration -
Georgia Highlands College
Associates of Science -
University of North Georgia/Georgia Highlands
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