Michelle Velazquez

· Direct daily administrative operations for a growing underground fiber optic construction company.

· Created company handbook, OSHA-based safety manual, vehicle policy, onboarding documentation, and standard operating procedures.

· Coordinate employee onboarding, payroll support, personnel records, and HR documentation.

· Manage purchasing, inventory tracking, vendor relationships, fleet documentation, and office operations.

· Develop internal workflows that improve efficiency, accountability, and document control.

· Prepare executive correspondence, contracts, DocuSign documents, reports, and compliance records.

· Support budgeting, scheduling, and operational planning with executive leadership.

·Managed purchasing activities for warehouse and nationwide resort operations.

·Tracked inventory levels, purchase orders, vendor performance, and product availability.

·Collaborated with internal departments to ensure timely procurement and cost-effective sourcing.

·Conducted internal audits of purchasing records and expense documentation to ensure financial accuracy.

· Supported administrative operations across multiple resort locations.

· Coordinated purchasing, advertising initiatives, inventory, and departmental projects.

· Managed customer escalations and partnered with leadership to improve service quality.

· Prepared reports, audited and maintained records that supported executive initiatives.