Michelle Youngblood
Pearson
Summary
Experienced with medical billing procedures and coding standards. Utilizes strong analytical skills to ensure accurate claim submissions and resolution. Knowledge of insurance guidelines and healthcare regulations, consistently delivering precise billing operations.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medical Billing Specialist
Coffee Regional Medical Center
02.2012 - Current
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Posted and adjusted payments from insurance companies.
- Communicated effectively and extensively with other departments to resolve claims issues.
- Assisted patients with understanding their medical bills and provided clarification on complex insurance issues, promoting a positive customer experience.
- Located errors and promptly refiled rejected claims.
- Identified and resolved patient billing and payment issues.
- Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
Sales Associate
Belk
11.2012 - 02.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
Education
Bachelor of Science - Office Adminustration And Technology
Valdosta State University
Valdosta, GA12-2017
Skills
- HIPAA compliance
- Payment posting
- Claim submission
- Insurance verification
- Patient billing
- CPT knowledge
- Denial management
- ICD-10 proficiency
Certification
Certified Professional Coder
Timeline
Sales Associate
Belk
11.2012 - 02.2018
Medical Billing Specialist
Coffee Regional Medical Center
02.2012 - Current
Bachelor of Science - Office Adminustration And Technology
Valdosta State University
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