Mikaila Brady-Valdez
Dunwoody
Summary
Experienced and reliable server with 3+ years in fast-paced restaurant environments, seeking a position where I can deliver exceptional customer service, contribute to a positive team dynamic, and ensure guests have a memorable dining experience. Known for attention to detail, strong multitasking skills, and a professional, friendly demeanor.
Overview
6
6
years of professional experience
Work History
Server
Old Chicago Pizza
01.2023 - 11.2024
- Built rapport with guests to enhance their dining experience and encourage return visits.
- Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
- Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
- Improved dining experience by providing prompt, attentive service to guests.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
IHOP
01.2019 - 10.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Web Designer
Freelance
10.2023 - Current
- Managed multiple clients simultaneously, ensuring on-time delivery and satisfaction
- Developed strong communication, problem-solving, and time management skills while handling client feedback and revision cycles
- Maintained a high level of attention to detail and organization in fast-paced project environments
- Built custom websites for small businesses using HTML, CSS, and JavaScript
Education
Bachelor of Arts - Business Administration
Georgia Gwinnett College
01-2026
Skills
- Menu memorization
- High volume dining
- Task prioritization
- Exceptional customer service
- Cash handling
- Food sales and promotion
Timeline
Web Designer
Freelance
10.2023 - Current
Server
Old Chicago Pizza
01.2023 - 11.2024
Server
IHOP
01.2019 - 10.2022
Bachelor of Arts - Business Administration
Georgia Gwinnett College
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