Summary
Overview
Work History
Education
Skills
Timeline
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Mikailyn Carter

Acworth,GA

Summary

Proven multitasker and exceptional communicator, excelled at Olive Garden by enhancing guest experiences and increasing sales through upselling. Leveraging strong work ethic and hospitality service expertise, consistently delivered superior service, fostering repeat business. Skilled in cash handling and guest engagement, my approach resulted in significant team efficiency and customer satisfaction.

Overview

2
2
years of professional experience

Work History

Server

Olive Garden
02.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Assistant Teacher

Start Bright Academy
06.2022 - 12.2023
  • Completed daily reports, meal count sheets, and attendance logs.
  • Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
  • Provided one-on-one and group-based learning support focused on student progress.
  • Participated in professional development opportunities, staying informed of best practices for teaching strategies and educational technologies.

Personal Assistant

Tax Preparer
01.2022 - 08.2023
  • Maintained appropriate filing of personal and professional documentation.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Improved time management of the executive through effective prioritization and organization of tasks.
  • Attended meetings, took notes and tracked action items.

Education

High School Diploma -

Mceachern High School
Powder Springs, GA
05.2022

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Professional Appearance
  • Hospitality service expertise
  • Memory retention
  • Cleanliness standards

Timeline

Server

Olive Garden
02.2024 - Current

Assistant Teacher

Start Bright Academy
06.2022 - 12.2023

Personal Assistant

Tax Preparer
01.2022 - 08.2023

High School Diploma -

Mceachern High School

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Mikailyn Carter