Summary
Overview
Work History
Education
Skills
Timeline
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Mikayla Braddy

Tennille

Summary

Dynamic and results-driven professional with extensive experience as a Restaurant Bar Manager at Trackside Pub and Deli. Expert in sales analysis and inventory management, I excel in enhancing customer satisfaction through innovative drink recipe development and effective team leadership. Proven ability to build relationships and drive revenue growth in fast-paced environments.

Driven paralegal successful at thriving in high-stress, high-pressure environments and situations involving constant change and vast ambiguity in data and instruction.

Flexible, results-oriented manager offering focused leadership and operations knowledge to drive profitability. Exceptional communication and staff oversight skills.

Consistent career history of operations improvement, team building, and revenue increases. Background includes improving performance, reducing costs, and eliminating waste to maximize the profitability of food service operations. Strategic planner with superior communication and problem-solving abilities.

Overview

7
7
years of professional experience

Work History

Restaurant Bar Manager

Trackside Pub and Deli
Tennille
04.2023 - Current
  • Analyzed sales data to identify trends in customer preferences as well as areas of improvement within the bar program.
  • Established relationships with local distributors to secure competitive pricing on products purchased.
  • Enforced rules governing alcohol consumption responsibly among patrons.
  • Consistently monitored the bar area to ensure that it was adequately stocked with supplies such as ice, garnishes and other ingredients needed for drink preparation.
  • Organized special promotions such as happy hour specials or discounted drinks during slow periods.
  • Monitored staff performance to ensure quality control was maintained at all times.
  • Managed cash register operations, including taking payments from customers, issuing change and providing receipts.
  • Developed and implemented new drink recipes to keep the menu fresh and interesting for customers.
  • Ensured compliance with health department regulations regarding food safety standards, storage procedures and sanitation practices.
  • Provided excellent customer service by anticipating guests' needs, responding promptly to requests, greeting each guest warmly upon arrival.
  • Maintained an organized bar area and ensured cleanliness of all glassware and equipment.
  • Developed marketing strategies designed to increase revenue from beverage sales.
  • Complied with health codes, sanitation requirements, and license regulations while streamlining productivity initiatives.
  • Recommended food and drinks to patrons based on preference, pairings, and special promotions.

Paralegal

John Harte
Aiken
09.2020 - 11.2022
  • Conducted detailed client intakes and entered information into company database.
  • Conferred with clients and other involved parties to gather and track case information.
  • Assisted counsel in preparing answers, providing documentation and information for discovery request.
  • Prepared legal briefs, motions and pleadings.
  • Researched state statutes, decisions, legal articles, codes and documents.
  • Managed billable hour tracking, payroll, client invoicing and schedules.
  • Collected, drafted and maintained resources to provide comprehensive materials accessible to all firm lawyers.
  • Maintained ongoing communication with opposing parties from discovery to trial phase to facilitate expeditious litigation.
  • Contacted key witnesses to testify at court hearings.
  • Adhered to privacy laws to avert possible information breaches and protect client data.
  • Created highly researched and articulate legal paperwork such as pleadings, contracts and briefs.
  • Directed and coordinated service of subpoenas and scheduling of depositions for several legal professionals.
  • Filed motions with courts electronically or via hard copy.
  • Proofread documents prior to filing them with courts or submitting them to opposing counsels.

Food and Beverage Supervisor

Green Boundary Club
Aiken
09.2021 - 02.2022
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Planned operations to effectively cover needs while controlling costs and maximizing service.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
  • Set and oversaw weekly and special event menu plans.

Fine Dining Server

Green Boundary Club
Aiken
05.2021 - 09.2021
  • Kept the tables clean and tidy with tableware, glassware, silverware, and linens..
  • Relayed orders to the bar and kitchen by accurately recording guest choices and entering them into the register.
  • Struck up a friendly conversation with guests in order to establish rapport and encourage repeat business.
  • I was frequently complimented by customers for going above and beyond my normal responsibilities.
  • Resolved issues in a professional and timely manner, resulting in higher customer satisfaction ratings.
  • Set up tables, rolled silverware, and polished glassware, and silverware.
  • Planned ahead of time for large parties and reservations, anticipating the need for planning and staffing.
  • I was in charge of getting food from the chefs to the tables of guests, including dishes that required special serving techniques.
  • Made sure the tables were clean and presentable with tableware, sparkling glassware, silverware, and linens.
  • Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Oversaw the dining table set-up in order to prepare for a variety of event types while adhering to strict service standards.
  • Provided menus, explained daily specials, and answered questions about menu items.

General Manager

The Pot Smoker BBQ
Aiken
01.2018 - 09.2021
  • Promoted a positive atmosphere and went above and beyond to guarantee that each customer received exceptional food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • I met, greeted, and encouraged feedback from customers, and used that feedback to implement positive changes within the restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Oversaw the balancing of cash registers, reconciled transactions, and deposited the establishment's earnings to the bank.
  • Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
  • Effectively managed payroll, timekeeping, and paperwork for new hires and terminations.
  • Led and directed team members on effective methods, operations, and procedures.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Purchased adequate quantities of food, beverages, equipment, and supplies.
  • Oversaw front-of-house personnel to maintain adequate staffing and minimize overtime.
  • Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
  • Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.

Education

Some College (No Degree) - Legal Studies

Post University
Waterbury, CT

Skills

  • Sales analysis
  • Inventory management
  • Drink recipe development
  • Customer service
  • Health compliance
  • Cash management
  • Team leadership
  • Conflict resolution
  • Performance monitoring
  • Legal research
  • Case management
  • Billable hour tracking
  • Team collaboration
  • Time management
  • Problem solving
  • Attention to detail
  • Legal research skills
  • Relationship building
  • Effective communication
  • Client relations and customer service

Timeline

Restaurant Bar Manager

Trackside Pub and Deli
04.2023 - Current

Food and Beverage Supervisor

Green Boundary Club
09.2021 - 02.2022

Fine Dining Server

Green Boundary Club
05.2021 - 09.2021

Paralegal

John Harte
09.2020 - 11.2022

General Manager

The Pot Smoker BBQ
01.2018 - 09.2021

Some College (No Degree) - Legal Studies

Post University

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Mikayla Braddy