Mikayla Gibson
Riverdale
Summary
Experienced with customer interactions and maintaining store appearance. Utilizes effective bagging techniques and cart management to enhance customer satisfaction. Track record of teamwork and adaptability in dynamic retail settings.
Overview
1
1
year of professional experience
Work History
Courtesy Clerk
Kroger
09.2022 - 11.2022
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
- Handled shelf restocks and merchandised front lane areas to drive sales.
Hostess
Longhorn Steakhouse
08.2021 - 01.2022
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
Education
Bachelor of Computer Science -
Georgia Southern University
Statesboro, GA05-2028
Skills
- Organization
- Positive attitude
- Strong work ethic
- Effective communication
- Customer service
- Outgoing and friendly
Timeline
Courtesy Clerk
Kroger
09.2022 - 11.2022
Hostess
Longhorn Steakhouse
08.2021 - 01.2022
Bachelor of Computer Science -
Georgia Southern University
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