Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mikayla Lyle

Summary

Dependable professional with substantial experience in team leadership and collaboration. Known for strong problem-solving skills and communication in enhancing guest satisfication and improved performance.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Personal Care Home Administrator

Mikash PCH
Stone Mountain, GA
05.2022 - Current
  • Managed daily operations of personal care home, ensuring compliance with state regulations and standards.
  • Supervised staff scheduling to optimize resident care and enhance team efficiency.
  • Developed and implemented resident care plans in collaboration with healthcare professionals.
  • Conducted regular assessments to monitor resident well-being and satisfaction levels.
  • Addressed resident concerns swiftly with appropriate interventions, fostering an environment of trust and open communication between administration and residents.

Head Lifeguard

Positively Pools
Lawrenceville, GA
05.2023 - 05.2025
  • Supervised daily pool operations, ensuring adherence to safety protocols and regulations.
  • Trained and mentored junior lifeguards, fostering teamwork and enhancing skills.
  • Maintained pool environment cleanliness and safety.
  • Maintained schedules to optimize staffing based on attendance patterns.
  • Managed incident reports and investigations, ensuring thorough documentation and follow-up actions.
  • Led team meetings to discuss performance feedback, promote best practices, and address concerns.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.

Front of House Manager

Winners Hot Pot Restaurant
Lilburn, GA
08.2022 - 06.2024
  • Maintained smooth service to all patrons.
  • Maintained cleanliness and organization of dining areas for optimal guest experience.
  • Managed financial operations and processes.
  • Collaborated with staff to streamline service flow during peak hours.
  • Monitored inventory levels and storage of front-of-house supplies.
  • Resolved guest complaints while maintaining positive customer environment.

Education

Bachelor of Science - Forensic Science

Savannah State University
Savannah, GA
05-2029

Skills

  • Budgeting and finance
  • Problem-solving
  • Time management
  • Multitasking and organization
  • Dependable and responsible
  • Verbal and written communication skills
  • Strong ethics
  • Team collaboration
  • Adaptability and flexibility
  • Heavy lifting
  • Relationship building
  • Conflict resolution

Certification

IBM SkillsBuild - Getting Started with Artificial Intelligence

Timeline

Head Lifeguard

Positively Pools
05.2023 - 05.2025

Front of House Manager

Winners Hot Pot Restaurant
08.2022 - 06.2024

Personal Care Home Administrator

Mikash PCH
05.2022 - Current

Bachelor of Science - Forensic Science

Savannah State University
Mikayla Lyle