Mikayla Lyle
Summary
Dependable professional with substantial experience in team leadership and collaboration. Known for strong problem-solving skills and communication in enhancing guest satisfication and improved performance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Personal Care Home Administrator
Mikash PCH
Stone Mountain, GA
05.2022 - Current
- Managed daily operations of personal care home, ensuring compliance with state regulations and standards.
- Supervised staff scheduling to optimize resident care and enhance team efficiency.
- Developed and implemented resident care plans in collaboration with healthcare professionals.
- Conducted regular assessments to monitor resident well-being and satisfaction levels.
- Addressed resident concerns swiftly with appropriate interventions, fostering an environment of trust and open communication between administration and residents.
Head Lifeguard
Positively Pools
Lawrenceville, GA
05.2023 - 05.2025
- Supervised daily pool operations, ensuring adherence to safety protocols and regulations.
- Trained and mentored junior lifeguards, fostering teamwork and enhancing skills.
- Maintained pool environment cleanliness and safety.
- Maintained schedules to optimize staffing based on attendance patterns.
- Managed incident reports and investigations, ensuring thorough documentation and follow-up actions.
- Led team meetings to discuss performance feedback, promote best practices, and address concerns.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
Front of House Manager
Winners Hot Pot Restaurant
Lilburn, GA
08.2022 - 06.2024
- Maintained smooth service to all patrons.
- Maintained cleanliness and organization of dining areas for optimal guest experience.
- Managed financial operations and processes.
- Collaborated with staff to streamline service flow during peak hours.
- Monitored inventory levels and storage of front-of-house supplies.
- Resolved guest complaints while maintaining positive customer environment.
Education
Bachelor of Science - Forensic Science
Savannah State University
Savannah, GA05-2029
Skills
- Budgeting and finance
- Problem-solving
- Time management
- Multitasking and organization
- Dependable and responsible
- Verbal and written communication skills
- Strong ethics
- Team collaboration
- Adaptability and flexibility
- Heavy lifting
- Relationship building
- Conflict resolution
Certification
IBM SkillsBuild - Getting Started with Artificial Intelligence
Timeline
Head Lifeguard
Positively Pools
05.2023 - 05.2025
Front of House Manager
Winners Hot Pot Restaurant
08.2022 - 06.2024
Personal Care Home Administrator
Mikash PCH
05.2022 - Current
Bachelor of Science - Forensic Science
Savannah State University