Mikayla Mitchell
Warner Robins
Summary
Dedicated supervisor who has multiple goals to reach throughout the day, including meeting deadlines, training new associates, financial management, and handling any conflict in my department.
My position as a supervisor consists of maintaining complex roles daily.
Being a leader and training my associates on new tasks, or simply being a leader they can seek advice from in the work environment, is what I strive for.
Having to be open to new challenges and new personalities is also something I look forward to every day and makes me better in my role as a leader.
Listening to customers with empathy and assisting them with whatever they may need.
Making schedules everyday insuring the day flows properly with the adequate amount of associates needed for the day.
Staying on top of inventory and ordering supplies and parts needed for the store is a top responsibility in my role as well.
Overview
4
4
years of professional experience
Work History
Supervisor
Publix Grocery Store
Byron, GA
10.2022 - Current
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Trained and mentored new employees on store policies and procedures.
- Managed inventory control processes, optimizing stock levels and reducing waste.
- Implemented efficient scheduling practices, improving staff productivity and customer service.
- Conducted regular performance evaluations, providing constructive feedback for team development.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Education
High School Diploma -
Northside High School
Warner Robins, GA05-2022
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Staff discipline
- Conflict resolution
- Financial management
- Policy and procedure development
- Task delegation
Languages
English
Professional Working
Timeline
Supervisor
Publix Grocery Store
10.2022 - Current
High School Diploma -
Northside High School