Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mikayla Wharton

Lawrenceville

Summary

Animal welfare professional with comprehensive experience in managing and resolving animal-related incidents and enforcing local regulations. Proven track record of collaborating with law enforcement and community members to ensure animal safety and compliance. Recognized for reliability, adaptability, and effective teamwork in dynamic environments.

I am pursuing a full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Animal Control Officer II

Gwinnett County
05.2022 - Current
  • Collaborated with local law enforcement agencies to enforce animal control ordinances and handle dangerous or aggressive animals.
  • Handled emergency situations calmly and effectively, employing appropriate restraint techniques for various species while prioritizing public safety.
  • Conducted thorough investigations into cases of suspected animal cruelty or neglect, gathering evidence to support legal action when necessary.
  • Maintained a safe environment for animals in the shelter by performing daily health checks, feeding, and cleaning duties.
  • Enhanced public safety by responding to and investigating reports of animal abuse, neglect, and nuisance complaints.
  • Facilitated positive outcomes in difficult situations by using conflict resolution skills when interacting with agitated or uncooperative individuals during field operations.
  • Captured domestic and wild animals.
  • Investigated and gathered information regarding animal-related complaints.
  • Maximized efficiency in operations by maintaining up-to-date knowledge of state and local regulations related to animal control practices.
  • Responded to daily calls to enforce animal control regulations.

Manager

McDonald's
10.2021 - 05.2022
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.

Cashier

Publix
04.2020 - 04.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Restocked and organized merchandise in front lanes.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Education

No Degree - General Studies

Gwinnett Technical College
Lawrenceville, GA

High School Diploma -

Grayson High School
Loganville, GA
05-2020

Skills

  • Humane animal treatment
  • Animal welfare laws
  • Animal behavior
  • Investigative report preparation
  • Investigation techniques
  • Animal captures
  • Animal handling
  • Animal investigations
  • Animal care
  • Criminal investigations
  • Report preparation
  • Witness interviews
  • Teamwork and collaboration
  • Problem-solving
  • Time management

Certification

  • NACA ACO I- Certified Animal Control Officer
  • Humane Techniques of Euthanasia certifications
  • Baton Training
  • Defensive Driving
  • OC spray
  • Crematory Operations
  • APAW EXPO- Animal protection and wellness
  • Veterinary Forensic Investigations
  • CJIS Security policy awareness and training
  • Speed of trust foundations
  • Body conditions and scoring for common animals
  • Animal assessment in the field

Timeline

Animal Control Officer II

Gwinnett County
05.2022 - Current

Manager

McDonald's
10.2021 - 05.2022

Cashier

Publix
04.2020 - 04.2021

No Degree - General Studies

Gwinnett Technical College

High School Diploma -

Grayson High School

Similar Profiles

CREATE PROFILE
Mikayla Wharton