Micah Dowdy

-Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
-Restocked and organized merchandise in front lanes.
-Monitored customers for signs of security concerns and escalated issues to management.

-Engaged in friendly conversation with customers to better uncover individual needs.

-Facilitated cash, check, and credit transactions on cash register with 100% accuracy.

-Replaced merchandise stock throughout check-out lines and end-cap displays.

-Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
-Generated additional sales opportunities with upselling and cross-selling techniques.

-Expanded customer base through cold calling, networking, and relationship building.

-Collaborated with marketing to create impactful promotional materials for increased brand awareness.

-Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.

-Collaborated with team members to facilitate returns quickly and provide outstanding service.
-Collaborated with the shipping department to expedite the return process, minimizing delays and ensuring customer satisfaction.

-Adhered to company safety guidelines to minimize warehouse accidents.

-Collaborated with the warehouse team to accurately identify and restock returned products in a timely manner.

-Operated pallet jack

-Reduced processing time by consistently meeting or exceeding daily targets

-Operated computer systems and printed out labels for processing.

-Helped customers complete purchases, locate items, and join reward programs.

-Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
-Worked flexible schedule and extra shifts to meet business needs.

-Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
-Welcomed customers and helped determine their needs.

-Built relationships with customers to encourage repeat business.

-Restocked and organized merchandise in front lanes.

-Stocked, tagged and displayed merchandise as required.

-Helped maintain a clean and organized work area through diligent daily cleaning tasks such as sweeping, mopping, sanitizing surfaces, and washing dishes.

-Collaborated with Front of House team members during peak service hours to ensure accurate order fulfillment and prompt delivery to guests.

-Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.

-Performed shift side work as necessary to maintain kitchen output during peak service times.

-Unloaded and stocked kitchen supplies.

-Checked food preparation and presentation to verify quality and consistency.

-Developed strong problem-solving skills through adapting quickly to unforeseen challenges or changes within the busy kitchen environment.