Mikhala Wright

- Perform Itero scans for restorative and orthodontic cases.

- Utilize Open Dental software to manage patient records and scheduling.

- Coordinate supply ordering to maintain inventory for daily operations.

- Keep an organized drug log and ensure all required drugs are available in the emergency cart to meet OSHA standards.

- Assist with sedation dentistry, including oral and IV sedation procedures.

- Provide chairside assistance for procedures such as fillings, pulpotomies with IRM, extractions, crowns (stainless steel, bioflex, and porcelain), and unilateral/bilateral space maintainers for pediatric patients, including special needs patients.

- Collaborate with and assist hygienists and hygiene assistants as needed, demonstrating a strong team-player approach.

- Coordinate treatment plans according to insurance policies to maximize patient care and coverage.

- Support general dentistry procedures and front-desk operations, including patient check-in and administrative tasks.

- Maintain a compassionate chairside manner to create a positive dental experience for patients of all ages.

- Ensure sterilization of instruments and preparation of treatment rooms.

- Assist an average of nine surgeries daily for patients ranging from age six to senior adults.

- Consult an average of six potential patients daily and generate interoffice codes for optimal treatment plans.

- Clean and sterilize surgical instruments and rooms preoperatively.

- Assess patients’ vitals and confirm planned procedures.

- Pass instruments, support patients’ airways, and suction during various surgeries including extractions, wisdom teeth removals, implants, incisions and drainage, expose and brackets, and biopsies.

- Regulate intravenous fluid flow and obtain additional sedatives as needed.

- Monitor patients postoperatively and instruct them on post-operative home care.

- Record medical history, progress notes, and recommendations in patients’ charts.

- Reconciled opening and closing cash transactions daily with a minimum accuracy of 98%.

- Monitored and recorded sales volume daily.

- Managed emergency situations and collaborated with resort staff.

- Directed customers to their destination within the resort.

- Shaped experience for all resort entrants.

- Supervised and ensured quality customer service from an average of five employees per shift.

- Trained new employees monthly.

- De-escalated situations with any unsatisfied customers.

-Assist with food prep, food delivery, and inventory as needed.