Milah Luster
Carrollton
Summary
Results-driven Activities Assistant with expertise in program organization, group facilitation, and safety monitoring. Committed to enhancing resident experiences through engaging activities and effective communication.
Overview
9
9
years of professional experience
Work History
Activities Assistant
Carrollton Nursing & Rehabilitation Center
Carrollton
08.2025 - Current
- Provided one-on-one assistance with activities for those who needed it.
- Facilitated group activities such as bingo, arts and crafts, cooking classes.
- Organized and implemented activities to meet individual needs of each resident.
- Developed relationships with families and other members of the community to further enhance recreational opportunities for residents.
- Respected cultural diversity when interacting with individuals from different backgrounds.
- Created an environment that was conducive to learning through interactive conversations and positive reinforcement techniques.
- Participated in special events such as birthday celebrations, holiday parties.
- Collaborated with team members to ensure all programs were successful and enjoyable for all involved.
- Maintained records of all activity participation.
- Updated facility schedule and related records.
- Assisted in tracking resident demographics and preferences to enhance activity planning.
- Coordinated daily schedules for recreational programs and events.
- Maintained a clean and organized activity space for residents.
- Communicated effectively with residents to understand their preferences.
- Collaborated with team members to plan special events and celebrations.
- Monitored safety and cleanliness during activities.
- Provided emotional support when necessary during recreational activities.
- Maintained adequate supplies to meet activities needs.
Student Life Assistant
West GA Tech
Waco
08.2020 - 07.2025
- Coordinated communication between students and administrative staff effectively.
- Assisted in organizing student events and activities.
- Developed promotional materials for campus programs and initiatives.
- Assisted in organizing student events and activities at West GA Tech.
- Raised funds by organizing multiple events and diligently managed details to meet deadlines.
- Facilitated workshops to enhance teamwork and collaboration among students.
- Facilitated workshops to enhance student engagement and participation.
- Monitored student feedback to improve programs and services offered on campus.
- Supervised a team of volunteers who assisted with event setup and teardowns.
- Served as a liaison between the university administration and student organizations.
- Wrote and revised memos, budgetary documents and press releases.
Recepetionist
Omni Call Center
Carrollton
11.2016 - 02.2020
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Greeted visitors and provided them with assistance.
- Performed data entry tasks into various computer systems accurately and promptly.
- Updated and recorded customer or client information to maintain accounts.
- Maintained organized filing system of confidential client information in accordance with company policy.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Greeted clients warmly, providing excellent customer service and support.
- Scheduled and confirmed appointments.
Education
Business Management Associates - Business Administration
West Georgia Technical College
Waco, GA12-2022
Associates - Sociology
West Georgia Technical College
Waco, GASkills
- Activity planning
- Group facilitation
- Program organization
- Record maintenance
- Safety monitoring
- Community engagement
Timeline
Activities Assistant
Carrollton Nursing & Rehabilitation Center
08.2025 - Current
Student Life Assistant
West GA Tech
08.2020 - 07.2025
Recepetionist
Omni Call Center
11.2016 - 02.2020
Business Management Associates - Business Administration
West Georgia Technical College
Associates - Sociology
West Georgia Technical College