Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Milani Hayes

Kathleen

Summary

Developed strong communication and problem-solving skills in dynamic and fast-paced recreational setting. Demonstrated ability to ensure guest safety and deliver excellent customer service. Looking to transition into new field while leveraging these transferable skills.

Energetic and friendly with natural ability to create safe and enjoyable environment. Understanding of safety regulations and procedures along with strong communication skills. Dedicated to ensuring memorable and positive experience for all guests.

Professional with relevant experience, ready for role in overseeing and ensuring safe guest experiences. Skilled in customer service, safety protocols, and emergency response. Strong focus on team collaboration and adaptability to changing needs. Dependable and results-driven, bringing keen observation and problem-solving abilities to every situation.

Overview

1
1
year of professional experience

Work History

Slide Attendant

Rigbys Entertainment Complex
03.2024 - 08.2024
  • Resolved guest concerns with empathy and professionalism, promoting overall satisfaction.
  • Maximized park attendance by providing excellent customer service to guests.
  • Monitored weather conditions closely, making informed decisions about temporary ride closures due to inclement weather if required.
  • Collaborated with team members to maintain efficient operation of the waterpark attractions.

Crew Member

McDonald's
03.2023 - 11.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

No Degree - Computer Engineering

Georgia Southern University
Statesboro, GA
05-2028

Skills

  • Strong teamwork
  • Patience and empathy
  • Leadership qualities
  • First aid proficiency
  • Customer service
  • Work ethic and integrity
  • Time management skills
  • Cleaning and sanitizing
  • Team collaboration
  • Reliability and punctuality
  • Complex Problem-solving
  • Issue resolution

Languages

English
Native or Bilingual
Spanish
Elementary

Timeline

Slide Attendant

Rigbys Entertainment Complex
03.2024 - 08.2024

Crew Member

McDonald's
03.2023 - 11.2023

No Degree - Computer Engineering

Georgia Southern University
Milani Hayes