Proficient sales expert with a solid foundation in CRM systems and sales pipeline management. Known for fostering client relationships and implementing strategic communication initiatives to deliver measurable outcomes.
Overview
5
5
years of professional experience
Work History
Sales Development Representative
MCG Health Inc
Seattle
03.2025 - Current
Identified and qualified potential clients in healthcare through research, calls, and networking.
Conducted needs assessments to ensure leads matched ideal customer profile.
Engaged prospective clients as primary contact, fostering relationships to generate interest.
Developed sales pipeline by booking qualified meetings and demos for account executives.
Communicated value proposition of MCG Health's IT solutions to prospects effectively.
Tracked outreach activities and sales progress accurately in CRM system.
Collaborated cross-functionally with sales and marketing teams to enhance strategies.
Monitored industry trends to inform outreach and position company offerings.
Business Development Manager
SmartSource
02.2023 - 11.2024
Spearheaded development and growth of client relationships, enhancing communication channels with SmartSource representatives.
Led onboarding processes for new clients, ensuring seamless transitions and addressing subsequent queries.
Implemented strategic communication initiatives, improving collaboration between internal teams and clients.
Identified untapped market segments and re-engaged declining sectors to enhance system efficiencies.
Exceeded average new business acquisition rate by 200%, significantly boosting company growth.
Established a new book of business with a 105% year-over-year return, surpassing top performers.
Provided training for new hires on prospecting techniques and developed Standard Operating Procedures.
Conducted coaching sessions to enhance new hire performance, including call listening and role-playing.
Inside Sales Healthcare Technology Specialist
RxLightning
06.2022 - 11.2022
Drove market expansion for healthcare technology startup focused on specialty medication access.
Achieved 206% increase in provider utilization within two quarters, demonstrating ability to scale technology solutions.
Developed and maintained relationships with healthcare providers across specialties such as Neurology, Rheumatology, and Gastroenterology.
Transitioned from User Acquisitions to Head of Large Provider Groups, showcasing leadership and versatility in high-impact roles.
Virtual Pharmaceutical Sales Representative
Indegene
Atlanta
01.2021 - 06.2022
Drove engagement by communicating complex pharmaceutical product details to healthcare providers.
Surpassed quarterly goals consistently, earning Aspire Award for exceptional performance.
Achieved over 50 calls daily to maintain high productivity levels.
Delivered extensive training on diverse medications from multiple manufacturers.
Educated clients on type 2 diabetes and cardiovascular drugs to enhance knowledge.
Developed call guides and standard operating procedures for various software platforms.
Conducted virtual sales presentations and onboarding sessions to improve team effectiveness.
Enhanced client satisfaction through targeted educational initiatives.
Education
BBA - Business Administration
University of Iowa
Iowa City, IA
08-2020
Skills
CRM systems and market research
Sales pipeline management
Value proposition development
Needs assessment and communication
Customer relationship management
Affiliations
In my free time, I focus on dog training and hope to establish an animal rescue organization in the future.
Accomplishments
Recognized as a top performer at both Indegene and Smartsource; led IT resolutions at Indegene and conducted prospecting training for new hires at Smartsource.