MINSUNG PARK
SUWANEE
Summary
Dedicated professional with strong skills in customer service and team collaboration. Successfully managed concession operations by training staff, overseeing inventory, and addressing customer concerns, resulting in improved team performance and customer satisfaction.
Overview
1
1
year of professional experience
Work History
Concession Stand Lead
Wings and Burger Factory
Atlanta
02.2025 - Current
- Supervised concession stand staff during peak service hours.
- Managed inventory levels for food and beverage supplies.
- Trained new employees on safety and food handling procedures.
- Ensured cleanliness and organization of concession area at all times.
- Oversaw concession stand by cooking food, cleaning equipment, and balancing daily receipts.
- Boosted team performance by improving training and sales strategies.
- Resolved customer complaints to maintain positive service experience.
- Inventoried food and beverage monthly and coordinated stock rotation to avoid spoilage.
- Managed finances by maintaining concessions records for sales, expenses, and labor hours.
Education
High School Diploma -
Peachtree Ridge High School
Suwanee05-2025
Georgia State University
Atlanta, GASkills
- Customer service
- Team leadership
- Inventory management
- Financial tracking
- Employee training
- Food safety compliance
Languages
English
Native/ Bilingual
Korean
Native/ Bilingual
Timeline
Concession Stand Lead
Wings and Burger Factory
02.2025 - Current
High School Diploma -
Peachtree Ridge High School
Georgia State University