Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mio Kawamitsu

Bonaire

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

4
4
years of professional experience

Work History

Food Service Worker

Popeyes Chicken
02.2021 - 03.2022
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.

Receptionist Administrator

Hannan Ribiyo
12.2019 - 09.2020
  • Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
  • Enhanced customer satisfaction by addressing and resolving complex inquiries in both English and Japanese languages.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled complaints and questions, and re-directed calls to other team members.

Executive Assistant to the President and CEO

Caars Towing Okinawa
01.2019 - 12.2019
  • Enhanced executive efficiency by managing and prioritizing the President''s daily schedule, appointments, and travel arrangements.
  • Managed sensitive information discreetly, maintaining strict confidentiality in all aspects of executive support.
  • Assisted with the onboarding process for new executive team members, creating a smooth transition for all involved parties.
  • Facilitated seamless communication between the President and Japanese key stakeholders, ensuring timely responses to emails and phone calls.

Receptionist Administrator

Musou (Nail & Spa)
03.2018 - 01.2019
  • Answered incoming calls, directing clients to individuals addressing specific needs in Japanese & English
  • Handled complaints and questions, and re-directed calls to other team members.
  • Acted as first point of contact and set appointments for prospective clients.
  • Maintained a clean, organized, and welcoming reception area with updated reading materials for visitors while monitoring security by verifying visitor credentials and issuing visitor badges.

Education

English Language

ELS Language Centers
Vancouver, Canada
11.2016

High School Diploma -

Koza High School
Okinawa, Japan
03.2013

Skills

  • Strong Work Ethic
  • Cleaning and sanitation
  • Attention to Detail
  • Positive Attitude
  • Customer Service
  • Quick Learner

Languages

Japanese
Native or Bilingual
English
Professional Working
Chinese (Mandarin)
Elementary

Timeline

Food Service Worker

Popeyes Chicken
02.2021 - 03.2022

Receptionist Administrator

Hannan Ribiyo
12.2019 - 09.2020

Executive Assistant to the President and CEO

Caars Towing Okinawa
01.2019 - 12.2019

Receptionist Administrator

Musou (Nail & Spa)
03.2018 - 01.2019

English Language

ELS Language Centers

High School Diploma -

Koza High School

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Mio Kawamitsu