Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kemira McCullen

Allenhurst

Summary

Dynamic professional with a strong background in customer service and teamwork, honed at McDonald's. Proven ability to enhance customer satisfaction through effective communication and multitasking. Skilled in operating machinery and maintaining safety standards, demonstrating attention to detail and self-discipline in fast-paced environments. Committed to delivering exceptional results and fostering positive relationships.

Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.

Overview

15
15
years of professional experience

Work History

Crew Member

McDonald's
05.2025 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Collaborated with team members to complete orders.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.

Operator

SNF Holding
10.2023 - 05.2025
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Maintained clean and organized work area, setting standard for workplace tidiness and efficiency.
  • Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
  • Reviewed production schedules and streamlined processes.

Crew Member

McDonald's
07.2015 - 08.2017
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Promoted a positive work environment through effective communication and teamwork among staff members.

Tax Associate

Dominion Tax Services
01.2015 - 04.2015
  • Reviewed and analyzed client data and accurately prepared income tax returns and tax research.
  • Maintained detailed records of client interactions and transactions, ensuring the highest level of accuracy and confidentiality.
  • Developed strong relationships with clients through consistent communication regarding their unique needs and goals related to taxation matters.
  • Managed portfolio of assigned clients'' accounts, monitoring deadlines, payments, refunds, and other critical aspects of their financial health.

Hostess

Angelic Creations
08.2010 - 09.2013
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Completed daily side work and opening and closing duties without fail.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.

Education

High School Diploma -

Liberty County High School
Hinesville, GA
05-2014

Skills

  • Customer service
  • Clear communication
  • Attention to detail
  • Forklift operation
  • Loading and unloading
  • Shipping and receiving
  • Teamwork and collaboration
  • Multitasking and organization
  • Self-discipline
  • Basic math
  • Verbal and written communication
  • Leadership qualities

Languages

English
Native or Bilingual

Timeline

Crew Member

McDonald's
05.2025 - Current

Operator

SNF Holding
10.2023 - 05.2025

Crew Member

McDonald's
07.2015 - 08.2017

Tax Associate

Dominion Tax Services
01.2015 - 04.2015

Hostess

Angelic Creations
08.2010 - 09.2013

High School Diploma -

Liberty County High School

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Kemira McCullen