Mirabelle Shallcross
Cumming
Summary
Dedicated team player with experience in customer-facing roles. Skilled in ensuring cleanliness, handling cash transactions, and adapting to dynamic environments. Committed to delivering outstanding service and enhancing overall customer satisfaction.
Overview
4
4
years of professional experience
Work History
Barista
The Human Bean
Dawsonville, GA
10.2025 - Current
- Maintained cleanliness and organization of workstations to ensure efficient operations.
- Adapted to fast-paced environments while maintaining focus on quality and service standards.
- Prepared high-quality espresso beverages following standard recipes and procedures.
- Handled cash transactions accurately and managed point-of-sale system.
Physical Therapy Aide
Atlanta Rehabilitation & Performance Center
Dawsonville, GA
03.2025 - Current
- Assisted physical therapists with patient care and rehabilitation exercises.
- Maintained cleanliness and organization of therapy equipment and treatment areas.
Member Service Representative
Planet Fitness
Cumming, GA
02.2025 - Current
- Educated members on gym policies, equipment usage, and fitness programs available.
- Assisted members with inquiries, ensuring exceptional customer service and satisfaction.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Monitored facility cleanliness and safety standards to ensure compliance with regulations.
Senior Brand Ambassador
American Eagle Outfitters, Inc
Dawsonville, GA
06.2024 - 10.2025
- Led brand awareness initiatives through engaging customer interactions and promotional events.
- Trained and mentored new brand ambassadors on product knowledge and customer interaction techniques.
- Managed inventory levels and ensured product availability at promotional events to maximize sales opportunities.
Barista
Cips Coffee Roasters
Suwanee, GA
09.2024 - 04.2025
- Prepared and served a variety of coffee beverages to customers.
- Maintained cleanliness and organization of the coffee bar area.
- Followed health and safety standards in food preparation and handling.
- Handled cash transactions accurately, maintaining accountability for daily register balances.
Team Member
Guthries
Cumming, GA
02.2024 - 07.2024
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Resolved guest complaints promptly, fostering a positive dining experience.
- Delivered exceptional customer service by efficiently taking orders and resolving issues.
- Performed shift change tasks each day to keep store neat and running smoothly.
Lifeguard
Ams Pools
Cumming, GA
02.2023 - 09.2023
- Monitored pool activities to ensure safety and compliance with regulations.
- Responded promptly to emergencies, executing rescue techniques and first aid procedures.
- Conducted routine inspections of pool facilities and equipment for safety hazards.
- Provided clear instructions to patrons regarding pool rules and emergency procedures.
Child Care Worker
Fit Body Boot Camp
Dawsonville, GA
11.2022 - 08.2023
- Supervised daily activities to ensure children's safety and engagement.
- Implemented age-appropriate learning programs to promote child development.
- Maintained a safe and clean environment for the children by adhering to health and safety protocols.
- Maintained cleanliness and organization of play areas and equipment.
Education
High School Diploma -
North Forsyth High School
Cumming, GA05.2025
Bachelor of Science - Biology
University of North Georgia
Dahlonega, GAAssociate of Science - Diagnostic Medical Sonography
Gwinnett Technical College
Lawrenceville, GA05.2029
Skills
- Team player
- Attention to detail
- Cash handling
- Cleanliness
Timeline
Barista
The Human Bean
10.2025 - Current
Physical Therapy Aide
Atlanta Rehabilitation & Performance Center
03.2025 - Current
Member Service Representative
Planet Fitness
02.2025 - Current
Barista
Cips Coffee Roasters
09.2024 - 04.2025
Senior Brand Ambassador
American Eagle Outfitters, Inc
06.2024 - 10.2025
Team Member
Guthries
02.2024 - 07.2024
Lifeguard
Ams Pools
02.2023 - 09.2023
Child Care Worker
Fit Body Boot Camp
11.2022 - 08.2023
High School Diploma -
North Forsyth High School
Bachelor of Science - Biology
University of North Georgia
Associate of Science - Diagnostic Medical Sonography
Gwinnett Technical College