Miracle Naylor
Ellenwood,GA
Summary
To obtain an EPIC certification
Experienced leadership professional prepared to guide teams effectively. Strong focus on collaboration and achieving results, ensuring adaptability with changing needs. Proficient in project management, conflict resolution, and strategic planning. Reliable and flexible, fostering cohesive and productive team environment.
Experienced with leading teams to achieve project goals through effective management and strategic planning. Utilizes strong organizational and communication skills to foster collaboration and drive performance. Track record of successfully overseeing project execution and adapting to dynamic work environments.
Diligent System Analyst with proven track record in leading teams to success through effective management and strategic planning. Demonstrated expertise in coordinating projects and fostering team collaboration, achieving significant milestones. Utilized leadership and communication skills to drive team performance and ensure project completion.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Team Lead Radiology Scheduler
Children’s Healthcare Of Atlanta
05.2019 - 10.2023
- Ensuring that all scheduled all radiology appointments are appropriately scheduled and ensuring that all needs are met in the workplace
- Always ensuring my team had everything they needed to complete daily tasks
- Training of all newly hired schedulers to gain knowledge in Onbase and Epic ordering system
- Informing the team of any opening that should filled daily or changes that will implemented or look for in the future
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Radiology Scheduler
Children’s Healthcare Of Atlanta
04.2018 - 05.2019
- Ensuring that all scheduled radiology appointments are appropriately scheduled to the patients liking
- Answering each call with smile and confidence to ensure the caller that I handle any task put before me
Courier
Rockie and Pebbles Trans
02.2017 - 04.2018
- Ensure that all cargo was transported safely to each destination, loading and unloading the cargo needed, ensuring all cargo is safe and secure within the vehicle, and assessing the safety and welfare of all cargo and the van
Team Lead Radiology Scheduler
Children’s Healthcare Of Atlanta
12.2015 - 02.2017
- Ensuring that all scheduled all radiology appointments are appropriately scheduled and ensuring that all needs are met in the workplace
- Always ensuring my team had everything they needed to complete daily tasks
Practice Operation Coordinator
Children’s Healthcare Of Atlanta
10.2023 - Current
- Entered data, generated reports, and produced tracking documents.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
Education
BBA - Business Administration And Management
Shorter University
Rome, GA08-2025
Monitor Technician Certification -
08.2007
Medical Terminology Certification -
09.2003
High School Diploma -
Benjamin E Banneker High School
05.1996
Skills
- Attention to Detail
- Workflow management
- Decision making
- Team Player
- Time management
- Strategic Planning
- Customer focus
- Conflict resolution
Accomplishments
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] through effectively helping with [Task].
- Collaborated with team of [Number] in the development of [Project name].
- Resolved product issue through consumer testing.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- CPR/AED Certification
- [State] Driver's License
Timeline
Practice Operation Coordinator
Children’s Healthcare Of Atlanta
10.2023 - Current
Team Lead Radiology Scheduler
Children’s Healthcare Of Atlanta
05.2019 - 10.2023
Radiology Scheduler
Children’s Healthcare Of Atlanta
04.2018 - 05.2019
Courier
Rockie and Pebbles Trans
02.2017 - 04.2018
Team Lead Radiology Scheduler
Children’s Healthcare Of Atlanta
12.2015 - 02.2017
Monitor Technician Certification -
Medical Terminology Certification -
- CPR/AED Certification
- [State] Driver's License
BBA - Business Administration And Management
Shorter University
High School Diploma -
Benjamin E Banneker High School
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