Summary
Overview
Work History
Education
Skills
Timeline
Generic

Miracle Whitt

Atlanta

Summary

Dynamic professional with extensive experience in customer service, hands on, and technical skills. Proven ability to exceed service standards through active listening and problem-solving. Adept at managing logistics and maintaining organization, ensuring timely deliveries and customer satisfaction. Recognized for creativity and adaptability in fast-paced environments. Pride in professionalism across many different fields.

Overview

9
9
years of professional experience

Work History

Rim Welder/Forklift Operator

The Carlstar Group
09.2016 - 06.2019
  • Repaired and restored damaged rims.
  • Inspected welds and checked critical measurements to meet specifications.
  • Clamped, held, tack-welded, heat-bent and bolted component parts to achieve required configurations and positions.
  • lifted, moved, stacked, as well as transported warehouse materials using a forklift.

Delivery Driver/Warehouse Worker

AMAZON DAT6
11.2019 - 11.2021
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Verified accuracy of all deliveries against order forms.
  • Load and unload materials.
  • Take inventory of materials shipped or received.
  • Store, count, weigh, and open materials received.
  • Load and unload trucks, railway cars, and other vehicles for transporting goods.
  • Fill warehouse orders.

Retail Sales Associate

BELK
01.2022 - 08.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers and provided outstanding customer service.

Remote Customer Service Representative

CVS Pharmacy
04.2022 - 03.2024
  • Responded to customer requests for products, services, and company information.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Managed timely and effective replacement of damaged or missing products.

Freelancer

Self Employed
03.2024 - Current

I travel in and out of state for musician gigs (10+ years of professional experience) as well as catering services (2+ years professional experience) when I am booked.

Education

High School Diploma -

Aiken High School
Aiken SC
06-2016

Skills

  • Customer Service
  • Active listening
  • Problem-solving
  • Critical thinking
  • Leadership
  • Time management
  • Organizational proficiency
  • Adaptability / Flexibility
  • Technical skills
  • Interpersonal skills / People skills
  • Creativity
  • Attention to detail
  • Conflict resolution
  • Written communication
  • Honesty and integrity
  • Public speaking
  • Teamwork

Timeline

Freelancer

Self Employed
03.2024 - Current

Remote Customer Service Representative

CVS Pharmacy
04.2022 - 03.2024

Retail Sales Associate

BELK
01.2022 - 08.2022

Delivery Driver/Warehouse Worker

AMAZON DAT6
11.2019 - 11.2021

Rim Welder/Forklift Operator

The Carlstar Group
09.2016 - 06.2019

High School Diploma -

Aiken High School
Miracle Whitt