Mirella Villafuerte
Dalton,GA
Summary
Experienced in office management and administration with a proven track record of optimizing productivity, efficiency, and service quality in diverse environments. Highly dependable, ethical, and reliable support specialist and leader with advanced organizational, technical, and business acumen. Collaborates effectively with cross-functional teams to ensure operational and service excellence.
Overview
12
12
years of professional experience
Work History
Administrative Services Manager
Kiwi ABA LLC
08.2023 - 11.2024
- Manage staff and client schedule
- Manage supply inventory
- Process referrals and new client paperwork
- Supervise RBTs, and provide assistance during client crisis
- Manage contracts and building maintenance
Shift Lead
Walgreens Pharmacy
08.2021 - 08.2023
- Supervise store staff
- Manage and process product and price changes
- Provide customer service to clients
- Manage store inventory
- Assist pharmacy as needed
Data Clerk
Dawnville Elementary, Whitfield County Schools
07.2018 - 06.2021
- Answer and direct calls, and assist visitors
- Manage student records
- Translate written school notices, and parent-teacher conferences
Customer Service Representative
Kohl's Department Stores
05.2017 - 05.2018
- Process product transactions, exchanges and returns
- Answer and direct calls
- Manage cashier cash change deposit
Receptionist
St. Joseph's Catholic Church
01.2013 - 04.2018
- Answer and direct calls
- Assist visitors, and manage calendar
- Manage Sacramental records
Education
Bachelor of Science - Psychology, Communications
Dalton State College
12-2026
Skills
- Records management
- Task prioritization
- Office coordination
- Inventory control
- Excellent communication
- Administrative background
- Vendor relationship management
- Scheduling and calendar management
- Meeting coordination
- Budget administration
- Problem-solving
- Organizational skills
Languages
Spanish
English
Timeline
Administrative Services Manager
Kiwi ABA LLC
08.2023 - 11.2024
Shift Lead
Walgreens Pharmacy
08.2021 - 08.2023
Data Clerk
Dawnville Elementary, Whitfield County Schools
07.2018 - 06.2021
Customer Service Representative
Kohl's Department Stores
05.2017 - 05.2018
Receptionist
St. Joseph's Catholic Church
01.2013 - 04.2018
Bachelor of Science - Psychology, Communications
Dalton State College
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