Mirsad Hodzic
Winder,GA
Summary
Dynamic professional with a proven track record in coordinating and delivering impactful training programs that drive organizational success. Recognized for fostering strong team collaboration and adapting to evolving needs to achieve optimal outcomes. Expertise in curriculum development, instructional design, and performance analysis enhances the ability to create tailored training solutions. Reliable and results-driven, committed to consistently improving organizational effectiveness through strategic training initiatives.
Overview
9
9
years of professional experience
Work History
Process and Training Coordinator
Real Truck
Lawrenceville, GA
03.2022 - Current
- Develop and implement training programs to ensure the highest standard of safety and compliance.
- Monitored and reported on training effectiveness and satisfaction levels.
- Worked closely with director and VP to save the company $1m in scrap in 2023.
- Designed and maintained training materials, including presentations, workbooks, and online resources.
- Responsible for all process management within the plant.
- Developed and maintained metrics and reports regarding BOM and CAD accuracy.
- Supervised a staff of full-time employees on the production floor.
- Liaison between manufacturing, purchasing, quality and engineering increased plant productivity and teamwork within the facility.
- Plan out when specific products should be run to improve plant efficiency.
- Worked with engineering team to integrate new products into the plant when the company took over Husky Liners.
Account Coordinator
Dart Appraisal
Marietta, GA
09.2021 - 02.2022
- Working with assigned clients to determine needs and provide resolutions when necessary.
- Staying current on company products and services.
- Maintain client details within our platforms.
- Maintain up to date client knowledge.
- Achieve goals provided by the manager.
- Daily resolution of action items.
- Participate in company USPAP training and other workshops when applicable.
- Ad Hoc reporting.
- Coordinated meetings, calls, and demos for 5-person account management team.
- Assisted in resolving client inquiries and issues, enhancing customer satisfaction
- Streamlined documentation processes, improving accuracy and reducing turnaround time
Procurement Specialist (intern)
Krinos Foods
Buford, GA
08.2018 - 08.2020
- Formulated weekly statements for Nationwide accounts to track week-to-week AR performance.
- Build strong relationships with customers while effectively managing strategic accounts.
- Manage accuracy of all product costs entering and leaving the warehouse during active shifts.
- Analyze risk exposure based on customer payment patterns.
- Research and solve accounts and financial discrepancies to better improve workflow.
- Consistently analyze complex problems to identify the root cause and deliver effective solutions.
- Prepared monthly reports and facilitated meetings with Company Leadership to discuss month-end results and future opportunities.
- Analyze production, inventory control, distribution, cost, and/or variety of other business and technical problems to make decisions and recommendations.
- Assist in tracking and following up on supplier responsible costs.
- Negotiated contracts with suppliers to secure favorable terms and conditions.
Sales Associate (part time)
Fastenal
Suwanee, GA
09.2017 - 05.2018
- Assisted in completing new hire packets for incoming account access representatives.
- Assisted in training of new employees.
- Utilized POS, company’s electronic catalog, to assist customers in finding the correct product and meet daily sales and profit goals.
- Maintained a database that kept track of 1000+ parts to ensure shelves were always stocked once a product was sold.
- Delivered and stocked 10 locations outside of the store (including one of our biggest accounts) in order to uphold customer productivity.
- Identified and resolved problems with customer accounts.
- Performed weekly performance assessments.
Education
Masters - business administration
University of Phoenix
Phoenix02-2024
Bachelors - business, Concentration Marketing
Georgia Gwinnett College
Lawrenceville, GA12-2019
Skills
- Communication Skills
- Global Logistics
- Project Management
- Analytical Thinking
- Customer Services
- Staff Training & Development
- Planning Skills
- Microsoft Office
- Leadership Skills
- Cost Reductions
- Inventory Tracking
- Verbal and written communication
- Coaching and mentoring
- Virtual training
- Presentation
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Collaborated with team of 6 in the development of Project Everest.
Languages
English
Native or Bilingual
Croatian
Native or Bilingual
Timeline
Process and Training Coordinator
Real Truck
03.2022 - Current
Account Coordinator
Dart Appraisal
09.2021 - 02.2022
Procurement Specialist (intern)
Krinos Foods
08.2018 - 08.2020
Sales Associate (part time)
Fastenal
09.2017 - 05.2018
Masters - business administration
University of Phoenix
Bachelors - business, Concentration Marketing
Georgia Gwinnett College