Strategic sales, marketing, and operations professional generating $1.6M+ in revenue through effective client retention and high-impact event coordination. Expertise in full-cycle sales, client relationship management, and marketing activations. Demonstrates strong communication and organizational skills while managing multiple priorities in fast-paced environments.
Overview
2027
2027
years of professional experience
Work History
Ticket Sales & Service
Atlanta Hawks
01.2022 - Current
Generated $1.6M+ in total revenue and $950K+ in premium sales through strategic full-cycle sales execution.
Managed client relationships and retention strategies, resulting in 93% annual renewal rates.
Conducted outbound prospecting, sales presentations, and meetings to consistently drive new business growth.
Tracked pipeline activity and customer interactions using CRM systems to maintain sales performance accuracy.
Collaborated with marketing teams to enhance campaigns, promotions, and fan engagement initiatives.
Collaborated with marketing teams to support campaigns, promotions, and fan engagement initiatives.
Selected as first to graduate from Sales Development Academy, demonstrating strong performance and growth.
Marketing & Promotions Manager
Black Scorpion Enterprises Inc.
2018 - 2021
Oversaw daily office operations, managing budgeting, purchasing, and vendor coordination to ensure smooth business function.
Prepared reports and tracked data to support leadership decision-making and operational improvements.
Managed executive calendars, meetings, and administrative priorities in a fast-paced business setting.
Coordinated internal events and logistics, enhancing team engagement and collaboration within the organization.
Plan and execute targeted promotional campaigns, including contests, giveaways, and discounts, to boost customer.
Manage day-to-day social media presence and assist in developing engaging promotional copy, scripts, and multimedia assets.
Football Video & Operations Coordinator
Alabama A&M University
2015 - 2018
Coordinated team logistics for travel, scheduling, and daily operations to enhance overall operational flow in a fast-paced environment.
Managed communication among staff, players, and stakeholders to ensure alignment and operational efficiency.
Supported recruiting coordination and media operations, contributing to program visibility and outreach.
Maintained organized documentation systems to support operations and streamline workflow.
Education
Bachelor's Degree - Urban & Regional Planning
Alabama A&M University
Huntsville
Skills
Sales & Business Development
Client management
Pipeline management
Customer service
Sales Administration
Event Scheduling
Sales tracking
Logistics management
Office administration
Ticket Operations
Problem-solving
Teamwork and collaboration
Marketing & Brand Activation
COMMUNITY INVOLVEMENT
Member, Women of Color ERG, HBCU Panelist, STEM Day Panelist, Volunteer, Say Yes to the Dress, Community Clean-Up Participant, Vision To Learn Volunteer
Sales & Service Coordinator in Hydraulics Division at Darwish Bin Ahmed & Sons Company L.L.CSales & Service Coordinator in Hydraulics Division at Darwish Bin Ahmed & Sons Company L.L.C