Mistee Shaver
Rossville
Overview
8
8
years of professional experience
Work History
Grocery Department Manager
Food Lion
09.2022 - Current
- Provided feedback on employee performance reviews
- Oversaw daily operations of the store
- Recruited, Hired, trained,evaluated, and coached employees
- Scheduled shifts
- Did grocery and hbc orders
Member Specialist
Sams Club
07.2021 - 09.2022
- Enhanced member satisfaction by promptly addressing and resolving inquiries and concerns.
- Boosted member renewals by consistently providing exceptional customer service and support.
- Resolved customer issues through thorough dispute investigation.
- Opened customer accounts and provided deposit and withdrawal receipts.
- Trained staff on operating procedures and company services.
Store Manager
Little Caesars
07.2017 - 07.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
High School Diploma -
Ridgeland High School
Rossville, GA05-2019
Skills
- Shelf stocking
- Pricing and shelf labeling
- Merchandising strategies
- Employee scheduling
Timeline
Grocery Department Manager
Food Lion
09.2022 - Current
Member Specialist
Sams Club
07.2021 - 09.2022
Store Manager
Little Caesars
07.2017 - 07.2021
High School Diploma -
Ridgeland High School