Misti Robinson
Cochran
Summary
Strategic and effective RN Leader with 18 years of experience in clinical settings, now seeking to transition into Talent Acquisition within HR. Adept at hiring, training, and developing high-performing teams, with a proven ability to identify talent and foster professional growth. Demonstrated success in executing quality-focused care initiatives that improve patient outcomes, enhance regulatory compliance, and drive operational efficiency. Skilled communicator and critical thinker with deep expertise in healthcare operations. Recognized for strong professional judgment, confident decision-making, and effective problem-solving in fast-paced, complex environments.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Nurse Manager/Regional Director of Clinical Operations
Navicent Home Health
04.2017 - Current
- Overall, extremely dedicated leader with tremendous knowledge of the healthcare industry and nearly 17 years of experience in various roles within the same Home Health Agency.
- Currently responsible for oversight, direction, and supervision of the entire Home Health Agency (ADC of 500+ patients) which includes 90+ teammates- 5 Clinical Service Supervisors, 2 Team Leads, Nurses, Therapists, Clerical Staff, and UM Reviewers.
- Comprehensive understanding of the full Home Health operations lifecycle, from referral through discharge.
- Leads recruitment efforts for clinical staff, including screening, interviewing, and selecting qualified candidates to meet agency needs
- Actively leads onboarding and training initiatives for new clinical staff, ensuring smooth integration into agency operations and culture.
- Known for fostering a culture of engagement and collaboration, empowering teams to take ownership of their roles and contribute meaningfully to organizational success.
- Skilled in building strong, trust-based relationships with cross-functional teams, patients, and stakeholders to drive collaboration and achieve shared goals.
- Demonstrated excellence in both oral and written communication across clinical and administrative settings.
- In-depth knowledge of Value-Based Purchasing in Home Health, including quality measure tracking, performance benchmarking, and outcome-driven care delivery.
- Conducts interviews and hires clinicians, along with managing disciplinary actions and corrective measures.
- Leads managerial meetings to communicate departmental changes and foster open dialogue for sharing ideas and concerns.
- Conducts performance evaluations and provides constructive feedback to support the professional growth of teammates.
- Oversees updates and changes in the Home Health and Healthcare Industry, including interpreting and implementing state and federal regulations, Conditions of Participation, and cascading this information to supervisors and team members.
Performance Improvement Coordinator
Navicent Home Health
01.2015 - 04.2017
- Completed clinical record review regularly to ensure items were being answered accurately and correctly. If issues were identified, independent and specific education would be provided to employee in an intimate manner
- Act as IT support for clinical staff with any issue with EMR, email system, as well as many other applications
- Closely collaborated with management team to make necessary improvements and satisfy staff needs
- Strategically planned methods to achieve operational goals and targets
- Developed Performance Improvement Projects to improve patient outcomes and care
- Department Educator- trained teammates on a multitude of skills: wound care, ostomy care, IV therapy, disease process education, etc.
- Responsible for Risk Management activities such as fall rates, employee incidents, adverse patient events, and more
- Completed training for new employees
- Maintained/updated policies and procedures
Case Manager RN
Navicent Home Health
10.2008 - 01.2015
- Case Managed a load of 25-35 patients and assumed responsibility for all aspects of patients' care, including collaboration amongst all members of the healthcare team
- Completed admission assessments, recertifications, and discharges
- Consistently evaluated if patient continued to be appropriate for home health or if another service across the continuum of care would be more appropriate
- Frequently precepted nurses to home health
- Proficient with most all nursing skills
- Experienced with collaborating amongst different members of the healthcare team in order to provide and ensure excellent patient care and outcomes
- Consulted with clinicians to devise and manage effective ongoing care plans for at-risk patients
- Created individualized care plans based on nursing diagnosis and incorporated appropriate nursing methods to achieve positive outcomes
Telemetry/Med Surg RN
Houston Medical Center
05.2007 - 10.2008
- Monitored heart rates and rhythms of cardiac patients and informed physician of changes with patients' heart rate or rhythm
- Acted as relief charge nurse
- Managed patients with many different disease processes
- Provided wound care, lab draws, IV starts, central line/PICC/PAC care, administered IV antibiotics/fluids, injections, foley catheter insertion/removal, staple/suture removal, dressing changes, and more
Certified Pharmacy Technician
CVS Pharmacy
01.2001 - 05.2005
- Stocked, labeled and inventoried medication to keep accurate records
- Coordinated verification and filling of more than 350 daily prescriptions in high-volume pharmacy environment
- Completed paperwork, entering prescription and insurance or billing information into patient profiles
- Answered incoming phone calls and addressed questions from customers and healthcare providers
- Performed diversified functions with minimal oversight, including inventory counting, filling prescriptions, and counting prescriptions
Education
Bachelor of Science in Nursing
The Medical College of Georgia
Pre-Nursing
Middle Georgia College
Master of Science - Management- Healthcare Administration
Northeastern University
Boston, MA12-2025
Skills
- Recruitment and Interviewing
- Onboarding and Training
- Employee Engagement
- Relationship-Building
- Communication
- Strategic Thinking
Certification
- Registered Professional Nurse in Georgia, License number RN194611
- BLS Instructor
- COS-C
- Lean Six Sigma Green Belt since 2015
Timeline
Nurse Manager/Regional Director of Clinical Operations
Navicent Home Health
04.2017 - Current
Performance Improvement Coordinator
Navicent Home Health
01.2015 - 04.2017
Case Manager RN
Navicent Home Health
10.2008 - 01.2015
Telemetry/Med Surg RN
Houston Medical Center
05.2007 - 10.2008
Certified Pharmacy Technician
CVS Pharmacy
01.2001 - 05.2005
Pre-Nursing
Middle Georgia College
Bachelor of Science in Nursing
The Medical College of Georgia
Master of Science - Management- Healthcare Administration
Northeastern University
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