Results-driven office manager with expertise in patient scheduling and clinical coordination. Proven ability to enhance operational workflows and improve patient experiences in a busy surgical environment.
Overview
13
13
years of professional experience
Work History
Office Manager
georgia oral surgery
Hiram
06.2022 - 02.2026
Managed daily operations of busy oral surgery practice, enhancing workflow efficiency and overall patient experience.
Coordinated patient scheduling and maintained appointment calendars, improving office productivity and reducing wait times.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Supervised staff, organized schedules, and delegated tasks to ensure smooth daily operations and effective team collaboration.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Oversaw inventory management and ordered supplies to meet clinical requirements.
Assisted staff with administrative tasks while providing necessary training support.
Assisted surgeons during procedures by maintaining a sterile environment.
Prepared surgical instruments and supplies for various operations.
Facilitated smooth surgical operations by assisting surgeons with instruments and maintaining sterile conditions.
Managed patient positioning and comfort during surgical interventions.
Cleansed and sterilized equipment post-surgery to ensure compliance with safety standards.
Documented surgical procedures and patient information accurately in electronic systems.
Updated patient files to record medications prescribed and medical histories.
Provided emotional support to family members before, during, and after surgery.
Transported patients to recovery area after completion of surgery.
Analyzed patient chart data and identification to verify accurate information.
Maintained sterile environment in the operating room during surgical procedures.
Surgical Assistant
north georgia oral surgery
Woodstock
11.2012 - 06.2022
Supported surgeons in performing minor and major surgical procedures, contributing to successful outcomes and patient care.
Assisted surgeons during procedures by maintaining a sterile environment.
Established and maintained sterile operating fields, effectively minimizing infection risks and promoting patient safety.
Ensured optimal patient positioning and comfort during surgical interventions to enhance procedural efficiency.
Prepared surgical instruments and supplies for various operations.
Organized instrument trays for specific types of surgeries.
Completed additional responsibilities to ensure smooth surgical operations, including stocking supplies and restocking OR rooms.
Demonstrated appropriate techniques to assist surgeons with closure of incisions.
Communicated with professionalism and compassion when interacting with surgical team and patients.
Education
Associate of Applied Science - Surgical Technology
Chattahoochee Technical College
Marietta, GA
08-2001
Skills
Patient scheduling
Office management
Patient record management
Electronic charting
Medical supply coordination
Supply chain management
Operational workflow management
Operational compliance
Computer proficiency
Clinical coordination
Patient follow-up coordination
Customer service
Effective communication
Medical terminology
Timeline
Office Manager
georgia oral surgery
06.2022 - 02.2026
Surgical Assistant
north georgia oral surgery
11.2012 - 06.2022
Associate of Applied Science - Surgical Technology