Summary
Overview
Work History
Education
Skills
Certification
Timeline
CustomerServiceRepresentative
MITCHELL BRADFORD

MITCHELL BRADFORD

Fayetteville

Summary

  • Experienced with data accuracy and efficient information processing. Uses office software and organizational skills to maintain high standards of data management. Track record of reliability and adaptability in fast-paced environments.
  • Experienced with mechanical and electrical system maintenance, ensuring optimal performance and safety. Utilizes diagnostic tools and techniques to troubleshoot and resolve issues efficiently. Knowledge of preventive maintenance practices that minimize downtime and extend equipment lifespan.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Senior Maintenance Technician

Children's Healthcare of Atlanta
09.2023 - Current
  • Completed preventive maintenance to maintain production and equipment in accordance with safety protocols and company policy.
  • Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
  • Coordinated with external vendors for specialized repairs or services, ensuring cost-effective solutions without compromising quality or safety standards.
  • Collaborated with cross-functional teams to resolve technical issues and optimize operations.

Public Relations Manager

Clearer Vision Enterprise
02.2016 - Current
  • Determined customer needs by asking relevant questions and listening actively to responses.
  • Answered customer telephone calls promptly and in appropriate manner.
  • Assisted customers by listening closely, finding solutions to problems and making recommendations based on extensive product knowledge.
  • Established high customer satisfaction by providing exceptional service with every job.

Load Planner Supervisor

Swissport Cargo Services
01.2020 - 08.2023
  • Manage team of 12 people who regularly who work diligently for on time departures and no weight and balance issues on amazon cargo flights
  • Coordinated with carriers for on-time delivery by tracking trucks for pick-up, estimating times of arrival and delivery and recovering loads.
  • Provided training and mentorship to subordinate staff to gauge preparedness in executing on time departures.
  • Entered weight and balance information into computer system for proper center of gravity for on time departures
  • Checked placement of cargo and passengers against aircraft restrictions.

Education

Associate of Applied Science -

Lincoln College of Technology
Marietta, GA
11.2012

Skills

  • Quick learner
  • Operations Management
  • Goal-oriented
  • Customer-oriented
  • Excellent communication skills
  • Data entry
  • Cargo shipment weighing
  • Self-motivated professional

Certification

  • ATI Certified Load Planner
  • ABX Certified Load Planner
  • Atlas Air Certified Load Planner
  • Southern Air Certified Load Planner
  • Sun Country Certified Load Planner

Timeline

Senior Maintenance Technician

Children's Healthcare of Atlanta
09.2023 - Current

Load Planner Supervisor

Swissport Cargo Services
01.2020 - 08.2023

Public Relations Manager

Clearer Vision Enterprise
02.2016 - Current

Associate of Applied Science -

Lincoln College of Technology
MITCHELL BRADFORD