MITCHELL COHEN
Atlanta
Summary
Senior student at University of Wisconsin-Madison, majoring in Communication Arts. Building my leadership, business and sales skills through both the classroom and experiential learning.
Overview
4
4
years of professional experience
Work History
National Sales Support Representative (Internship)
Paylocity
05.2024 - 08.2024
- Participated in a comprehensive, multi-week sales training program
- Collaborated with a sales team to achieve targets during the summer
- Generated new leads through cold calling initiatives
- Met or exceeded monthly targets for appointments set
Customer Service Representative
Wisconsin Athletic Ticket Office
06.2023 - Current
- Enhance customer satisfaction with fast, knowledgeable service
- Anticipate needs and resolve problems to keep customers happy
- Collaborate with colleagues and co-workers to deliver quality customer experience
- Manage customer calls efficiently in fast-paced call center environment
Valet
Graduate Madison
09.2023 - 12.2024
- Provide accurate and timely documentation of vehicle checks, vehicle damage and other conditions prior to service
- Valet guests automobiles to designated parking locations while following company policies and procedures
- Park and retrieve customer vehicles in specified areas
- Greet visitors and guests quickly to avoid wait times
Summer Sales Intern
Edge Business Systems
05.2021 - 06.2021
- Generated new opportunities by prospecting over 1,000 LinkedIn contacts
- Created queries for different cities around Atlanta and identified prospects based on size, connections, and other variables
- Participated in cold calling activities including office-to-office solicitations
- Attended weekly sales meetings which included sales strategies training and sales role playing
- Sent out emails to prospective clients to set up initial meetings for senior sales associates
- Contacted current clients to set up quarterly business reviews in an effort to renew contracts and uncover new business opportunities
- Learned about the 3 stages of sales: establishing a relationship (bonding and rapport), qualification (budget), and the closing stage (fulfillment and post sell)
Education
High School Diploma -
North Springs Charter High School
Atlanta, GA05.2021
Skills
- Fanatical Sales Prospecting
- Cold Calling
- Microsoft Office
- Networking
- Time Management
- Navigate CRM (Sherpa)
- Self-Motivated
- Strong Written and Verbal Communication
Additional Information
Youth Leadership, Sandy Springs, 4-year Varsity Baseball Letterman, National Honors Society, Spanish National Honors Society, FBLA Participant, Jewish Culture Club, AP Scholar Award, CPR certified, Member of Sigma Alpha Epsilon
Timeline
National Sales Support Representative (Internship)
Paylocity
05.2024 - 08.2024
Valet
Graduate Madison
09.2023 - 12.2024
Customer Service Representative
Wisconsin Athletic Ticket Office
06.2023 - Current
Summer Sales Intern
Edge Business Systems
05.2021 - 06.2021
High School Diploma -
North Springs Charter High School
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