Mitchell Lee
Auburn
Summary
Dynamic owner of MJL Courier LLC with a proven track record in small business operations and customer relations. Successfully enhanced customer satisfaction through exceptional service and efficient processes. Skilled in hiring and onboarding, I built a high-performing team dedicated to achieving company goals and fostering strong client relationships.
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 20 years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
8
8
years of professional experience
Work History
Owner
MJL Courier LLc
03.2015 - 06.2023
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
Education
High School Diploma -
American Sr HgH
Miami, FL06-1984
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Employee relations
- Employee motivation
- Hiring and onboarding
- Desktops, laptops, and mobile devices
- Customer service
- Hiring and staffing
- Operations management
Timeline
Owner
MJL Courier LLc
03.2015 - 06.2023
High School Diploma -
American Sr HgH
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