Mitchell McAllister
Fayetteville
Summary
Dynamic operations leader with a proven track record at New Day Private Home Care Inc, excelling in staffing and business strategy. Successfully implemented initiatives that drove significant revenue growth while enhancing team performance through effective training and clear communication. Adept at networking and fostering client relationships to boost sales opportunities.
Passionate and accomplished Co-Owner with track record of success in business development, customer service and team building. Possesses entrepreneurial spirit, deep understanding of market trends, and keen eye for growth opportunities.
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
6
6
years of professional experience
Work History
Co-Owner/ Director of Operations
New Day Private Home Care Inc
09.2022 - Current
- Established foundational processes for business operations.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Networked with other businesses and customers to increase sales opportunities and contacts.
- Recruited, interviewed and hired new staff members and developed training materials for employees.
- Trained and guided team members to maintain high productivity and performance metrics.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Invoiced clients on a weekly basis.
- Submitted payroll data into payroll system for processing.
- Managed software and smartphone applications for employees.
- Managed entire work schedule for employees and other office administrators.
Real Estate Agent
Self Employed
12.2019 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
- Negotiated, facilitated, and managed real estate transactions.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Presented purchase offers to sellers for consideration.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Advised clients on market conditions and property value for informed decision-making.
Retail Sales Associate
Comer's Vacuums
04.2019 - 01.2020
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and helped with product questions, selections, and purchases.
- Greeted customers and provided outstanding customer service.
- Performed cash, card, and check transactions to complete customer purchases.
- Scheduled service appointments for service technician to complete work in the customer's home.
Education
Organizational Leadership
University of West Georgia
Carrollton, GA05-2022
Skills
- Staffing
- Recruiting and training
- Policy and procedure implementation
- Problem-solving
- Multitasking and organization
- Risk management
- Talent recruitment
- Customer service
- Clear communication
- Employee management
- Customer relations
- Networking strategies
- Small business operations
- Creative thinking
- Cash flow management
- Human resources management
- Business strategy
- Decision-making
- Sales strategies
- Records management
- Financial administration
- Team building
- Budget management
Timeline
Co-Owner/ Director of Operations
New Day Private Home Care Inc
09.2022 - Current
Real Estate Agent
Self Employed
12.2019 - Current
Retail Sales Associate
Comer's Vacuums
04.2019 - 01.2020
Organizational Leadership
University of West Georgia