Miles Rougier
LongHorn Steakhouse
Lawrenceville,GA
1
Certification
16
years of professional experience
Results-driven operations leader with over 15 years in restaurant management and entrepreneurship. Expertise in daily operations, team development, inventory control, and vendor relations. Former small business owner with a strong foundation in building and managing successful operations. Currently leveraging culinary skills as a Culinary Professional at Longhorn Steakhouse while actively leading community initiatives.
Work History
Culinary Professional
5 Years 6 Months- Joined LongHorn Steakhouse to contribute to a dynamic restaurant team. after an extensive career in restaurant management and business ownership, developing new culinary expertise while continuing to demonstrate leadership and operational reliability.
- Maintain consistent standards for food quality, preparation, presentation, and safety.
- Cultivated strong grill and culinary skills, transitioning from no prior professional experience to proficient execution.
- Developed strong grill and culinary skills despite having no prior professional grill experience.
- Work effectively as part of a high-volume kitchen team during demanding service periods.
- Provide leadership and assist with operational responsibilities when management support is required.
- Joined LongHorn Steakhouse after an extensive career in restaurant management and business ownership, developing new culinary expertise while continuing to demonstrate leadership and operational reliability.
- Trusted with restaurant keys and opening/closing responsibilities based on reliability and accountability.
- Continued to build hands-on knowledge of modern kitchen operations and techniques. hands-on knowledge of modern restaurant kitchen operations.
General Manager
4 Years- Returned to DaVinci's after operating own business and advanced from kitchen manager to general manager, enhancing operational leadership.
- Directed daily restaurant operations including staffing, scheduling, purchasing, inventory, customer service, and quality control.
- Hired, trained, coached, and managed restaurant employees, fostering a skilled and motivated team.
- Supervised shifts and ensured consistent food quality, service, cleanliness, and safety.
- Resolved employee and customer conflicts and maintained a productive workplace.
- Hired, trained, coached, and managed restaurant employees.
- Managed food ordering, receiving, inventory levels, and vendor relationships.
- Oversaw restaurant equipment and addressed maintenance needs to minimize operational disruptions.
- Oversaw restaurant equipment and addressed maintenance needs, ensuring minimal operational disruptions and consistent service quality.
Kitchen Manager
- Returned to DaVinci's to support opening and operations of new pizza restaurant, ensuring smooth launch.
- Managed kitchen operations, supervising back-of-house employees to maintain high performance and standards.
- Ordered, received, and controlled inventory to ensure product availability.
- Coordinated daily kitchen shifts while upholding food quality standards, enhancing customer satisfaction.
- Contributed to the establishment of catering operations and procedures to improve efficiency.
- Helped develop and establish catering operations and procedures.
Owner / General Manager
1 Year- Founded and operated an independent pizza company, managing all aspects of the business from operations and staffing to purchasing and financial decisions.
- Created restaurant menu, pricing structure, and operating procedures to enhance customer experience and operational efficiency.
- Managed food purchasing, vendor relationships, inventory, and product costs.
- Recruited, hired, trained, and scheduled employees.
- Managed food purchasing, vendor relationships, and inventory to optimize product costs and maintain quality standards.
- Oversaw daily restaurant operations, ensuring high-quality customer service and adherence to quality control measures.
- Managed utilities and essential services including electricity and gas.
- Oversaw equipment maintenance and facility needs.
- Managed the operational and financial challenges associated with running an independent business.
General Manager
5 Years- Managed daily operations and collaborated with ownership to develop policies enhancing restaurant effectiveness.
- Directed daily restaurant operations and supervised employees across all shifts, ensuring optimal service delivery.
- Hired, trained, coached, scheduled, and managed employees.
- Managed employee performance and handled disciplinary matters, including termination when necessary.
- Managed food ordering, inventory, and vendor relationships.
- Oversaw restaurant equipment maintenance and operational needs.
- Resolved employee and customer conflicts.
- Resolved employee and customer conflicts, fostering a positive work environment and customer satisfaction.
Education
High School Diploma
Skills
Food Safety & Sanitation
Quality Control
Catering Operations
Operations Management
Inventory & Purchasing
Cost Control
Vendor Relations
Staff Scheduling
Employee training
Team leadership
POS Administration
Food safety regulations
Customer Service
Equipment & Facility Maintenance
Process Improvement
Culinary Team Collaboration
Certification
ServSafe Manager Certification — Held throughout restaurant management career.
COMMUNITY LEADERSHIP
Homeowners Association, Volunteer Secretary / Board Support, [Year], Present, Participate in Homeowners Association Board meetings and assist with community administration., Support the Board in maintaining records and carrying out neighborhood responsibilities., Conduct neighborhood inspections and identify potential covenant or community-standard violations., Prepare and send written violation notices to homeowners., Follow up on outstanding violations and communicate with residents regarding compliance., Work with fellow Board members to address neighborhood concerns and maintain community standards.
ADDITIONAL STRENGTHS
- - Extensive hands-on restaurant operations experience
- - Entrepreneurial and small-business experience
- - Long-term employee and team leadership experience
- - Strong understanding of both front- and back-of-house operations
- - Experienced in high-volume food service environments
- - Reliable and trusted with facility access and keyholder responsibilities
- - Community leadership and volunteer experience
Timeline
Culinary Professional
LongHorn Steakhouse
01.2021 - CurrentRead More
General Manager
DaVinci's Pizzeria
01.2017 - 01.2021Read More
Kitchen Manager
DaVinci's Pizzeria
01.2017 - 01.2017Read More
Owner / General Manager
West Georgia Pizza Company
01.2016 - 01.2017Read More
General Manager
DaVinci's Pizzeria
01.2011 - 01.2016Read More
McEachern High School
High School Diploma
Read More