Proactive and customer-focused, I excelled at McDonald's and Dollar Tree Distribution Center, enhancing customer satisfaction and team productivity. Leveraging strong multitasking and clear communication skills, I improved service efficiency and fostered a positive work environment. My dedication to quality and teamwork drove performance improvements, showcasing my leadership and customer service expertise.
Overview
2
2
years of professional experience
Work History
Crew
Mcdonalds, PDI FOODS
01.2024 - 12.2024
Maintained Clean Place
Cashier
Server
Took out trash
Crew
Dollar Tree Distribution Center
07.2022 - 12.2023
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Collaborated with team members to complete orders.
Improved customer satisfaction by providing friendly and efficient service at the register.
Cleaned and maintained all areas of restaurant to promote clean image.
Provided excellent customer service by greeting customers and meeting quality expectations.
Kept food preparation area, equipment, and utensils clean and sanitary.
Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Promoted a positive work environment through effective communication and teamwork among staff members.
Assisted other team members to achieve goals.
Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Enhanced team productivity by maintaining a clean and organized workspace for crew members.
Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
Became familiar with products to answer questions and make suggestions.
Addressed guest needs, questions, or concerns to create optimum experience onboard.
Operated cash register to ring up final bill and process various forms of payment.
Prepared products following restaurant, health, and safety standards and procedures.
Education
Trade - Aviation Maintenence
Atlanta Technical College
Atlanta, GA
Skills
Customer service
Teamwork and collaboration
Multitasking and organization
Time management
Problem-solving
Clear communication
Attention to detail
Customer engagement
Taking orders
Integrity and honesty
Safety awareness
Initiative and Self-motivation
Basic math
Verbal and written communication
Leadership qualities
Drive-thru operations
Learning agility
Store opening and closing
Crew leadership
Resilience and persistence
Hospitality service expertise
Valid Driver's license
Creativity and innovation
Performance improvement
Languages
Arabic
Full Professional
Timeline
Crew
Mcdonalds, PDI FOODS
01.2024 - 12.2024
Crew
Dollar Tree Distribution Center
07.2022 - 12.2023
Trade - Aviation Maintenence
Atlanta Technical College
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