MOHAMMAD ZUHAYR QURESHI
Calhoun
Summary
Motivated student pursuing a Bachelor of Arts and Science degree in Psychology and Neuroscience, equipped with strong critical thinking and problem-solving skills. Demonstrates the ability to thrive in fast-paced, collaborative environments while contributing effectively to team objectives. Eager to apply academic knowledge and practical experience to real-world challenges in psychology.
Overview
3
3
years of professional experience
Work History
Brew Crew – Brewista
07.2024 - Current
- Prepared 150+ beverages daily with speed, consistency, and sanitation compliance.
- Built customer loyalty by providing personalized recommendations and service.
- Handled POS transactions and balanced cash/card payments with 100% accuracy.
- Maintained clean, stocked, and organized workstations to support smooth operations.
- Collaborated with team members to ensure a positive and motivating workplace.
Customer Service Representative
Mohawk
10.2023 - 09.2025
- Processed and entered 50+ sales and purchase orders daily with accuracy.
- Resolved customer issues with empathy, improving satisfaction and loyalty.
- Coordinated with production and shipping teams to confirm delivery schedules.
- Maintained accurate customer records and provided timely follow-ups.
- Balanced multiple priorities in a fast-paced office environment under strict deadlines.
Customer Service Associate
Walmart
06.2022 - 09.2025
- Assisted 100+ customers per shift with purchases, inquiries, and problem resolution.
- Operated registers, scanned items, and managed payments with zero discrepancies.
- Restocked merchandise and collected carts to maintain store readiness. Responded to customer questions and escalated concerns to management as needed.
- Supported teammates across departments to meet store performance goals.
Education
Bachelor of Science - Psychology
University of Georgia
Athens, GA05-2028
Skills
- Customer service & relationship-building
- POS systems & cash handling
- Beverage prep & sanitation practices
- Multitasking in fast-paced environments
- Team collaboration & communication
- Data entry
- Microsoft 365
Languages
English, Urdu, Hindi
Timeline
Brew Crew – Brewista
07.2024 - Current
Customer Service Representative
Mohawk
10.2023 - 09.2025
Customer Service Associate
Walmart
06.2022 - 09.2025
Bachelor of Science - Psychology
University of Georgia
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