Kusam Singh
Lagrange
Summary
Experienced Back Office Executive with strong organizational and management skills. Complete projects on time and lead staff to sustain an efficient workplace.
Overview
17
17
years of professional experience
Work History
Backroom Coordinator
T.J. Maxx
02.2018 - Current
- Supervised processing of orders, order tracking and delivery of goods
- Managed back-office sales team through coaching and sales technique training.
- Performed database management and analysis of business functions and processes.
- Maintained inventory for back-office supplies, computers and work-stations.
Owner
Stateline Convenience Store
08.2007 - 11.2017
- Managed day-to-day business operations, including inventory management, customer service, and financial tasks.
- Developed and maintained strong client relationships, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring team members completed all tasks accurately and efficiently.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Education
Bachelor of Arts -
Delhi University
New Delhi, IndiaSkills
- Inventory Management
- Team Coordination
- Customer Service
- Leadership
- Process Improvement
- Stock organization
- Product Labeling
- Return processing expertise
- Attention to Detail
- Clear Communication
- Decision-Making
- Customer Relations
- Team Management
Languages
English
Full Professional
Hindi
Native or Bilingual
Timeline
Backroom Coordinator
T.J. Maxx
02.2018 - Current
Owner
Stateline Convenience Store
08.2007 - 11.2017
Bachelor of Arts -
Delhi University
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