Molly Gonzalez
McDonough,GA
Summary
Experienced Quality Assurance Coordinator and Clinical Medical Assistant with 5+ years in pain management, supporting both clinic and ASC environments. Strong collaborator known for exceptional teamwork with physicians, APPs, ASC staff, and clinical teams. Skilled in patient preparation, follow-up care, documentation accuracy, quality oversight, and supporting interventional pain procedures. Promoted for reliability, communication, and ability to improve workflow efficiency. Seeking to transition into a Field Clinical Representative role supporting neuromodulation and medical devices.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Quality Assurance Coordinator
Pain Care, LLC
09.2025 - Current
- Lead quality assurance initiatives across clinic and ASC operations to ensure compliance, accuracy, and patient safety.
- Conduct audits of documentation, pre-op workflows, radiation safety, and clinical processes.
- Collaborate closely with providers, clinical staff, and administrative leadership to improve quality measures and reduce workflow issues.
- Provide hands-on support to ASC staff, assisting with troubleshooting, clarifying protocols, and maintaining efficient patient flow.
- Identify process gaps and coordinate team-driven solutions to improve efficiency and strengthen compliance.
- Foster a collaborative environment through regular communication, staff coordination, and quality-focused teamwork.
- Maintain detailed quality reports, corrective action logs, and audit documentation.
Clinical Medical Assistant & Pre-Op / Clinic Support
Pain Care, LLC
06.2020 - Current
- Provide comprehensive support for a high-volume pain management clinic and ASC, assisting with spinal cord stim trials, steroid injections, RFA, and interventional pain procedures.
- Prepare patients with intake assessments, vitals, medication review, and pre-procedural readiness.
- Support clinic teamwork by coordinating patient flow, communicating updates to providers, and ensuring schedules stay on track.
- Assist in follow-up appointments by gathering updated patient information, assessing treatment responses, and preparing patients for provider evaluation.
- Work closely with physicians, NPs/PAs, nurses, and clinical staff to deliver efficient, patient-centered care.
- Support ASC staff by preparing rooms, organizing equipment, maintaining inventory, and ensuring a clean, safe environment.
- Present accurate patient information to providers to ensure continuity of care and effective treatment planning.
- Maintain detailed documentation and uphold HIPAA compliance.
Assistant Teacher
Beverly's Nursery and Daycare
01.2018 - 03.2020
- Ensured safety, supervision, and reliable communication with parents.
- Supported educational activities and daily routines.
Cashier
Chick-N-Run
01.2016 - 02.2019
- Provided customer service and accurate transaction handling.
- Maintained organized and welcoming guest areas.
Education
High School Diploma -
Jackson High School
01.2017
Bachelor of Science in Health Science
Georgia State University
Atlanta, GA01-2027
Skills
- Pain Management Support
- Patient Assessment
- Procedure Preparation
- ASC Workflow
- EMR Documentation
- Quality Assurance
- Clinical Communication
- Team Collaboration
Certification
CPR Certification – American Heart Association
Timeline
Quality Assurance Coordinator
Pain Care, LLC
09.2025 - Current
Clinical Medical Assistant & Pre-Op / Clinic Support
Pain Care, LLC
06.2020 - Current
Assistant Teacher
Beverly's Nursery and Daycare
01.2018 - 03.2020
Cashier
Chick-N-Run
01.2016 - 02.2019
High School Diploma -
Jackson High School
Bachelor of Science in Health Science
Georgia State University