Monae Hubbard
Conyers
Summary
I am a dynamic and dedicated individual, and I excel in problem-solving and decision-making. With my experience in law enforcement, I have proven my ability to maintain safety and compliance while managing multiple tasks efficiently. Strong verbal clarity and patience enhance my interactions, ensuring positive outcomes in high-pressure environments. Overall, I am committed to delivering exceptional service and support.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Detention Officer
Rockdale County Sheriff's Office
Conyers
06.2023 - Current
- Maintained records of incident reports and daily logs to document inmate activity.
- Monitored inmate behavior to ensure compliance with facility regulations and procedures.
- Served meals in a timely manner while enforcing mealtime regulations for inmates.
- Escorted inmates from one area of the detention center to another safely and securely.
- Conducted searches of cells for contraband items such as drugs, weapons or other prohibited materials.
- Conducted regular safety inspections of all equipment used by staff members or inmates.
Returns Processor
Encompass Supply Chain Solutions Inc.
Lawrenceville
04.2020 - 06.2023
- Assisted customers in resolving issues related to product returns via phone or email communication.
- Maintained inventory of all returned items by recording data into a computerized system.
- Reviewed incoming returns for accuracy and completeness to ensure compliance with company policies.
- Inspected returned merchandise for damage prior to restocking shelves or disposing of it appropriately.
Internship Student
Middle Georgia State College
Macon
05.2022 - 12.2022
- Shadowed staff and learned advanced work within the Middle Georgia State University police department.
- Maintained positive working relationship with fellow staff and management.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Cashier
Party City
Macon
10.2021 - 12.2021
- Greeted customers and answered any questions they had about the store's products and services.
- Resolved customer complaints professionally in accordance with company policy.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Assisted customers over the phone regarding store operations, product information and order placement.
Cashier
Chik-Fil-A
Dublin
10.2019 - 03.2020
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Answered phone calls to assist customers with questions and orders.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Warehouse Packer
Granite Packaging
Social Circle
04.2019 - 08.2019
- Inspected finished product packaging for quality assurance before sending out orders.
- Operated forklift to move, load, and unload materials from trucks or other vehicles.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Stacked cartons onto appropriate pallets according to size and weight restrictions.
Cashier
Kroger
Conyers
05.2017 - 12.2018
- Collected payments and provided accurate change.
- Learned roles of other departments to provide coverage and keep store operational.
- Worked closely with front-end staff to assist customers.
- Discounted purchases by scanning and redeeming coupons.
Education
Bachelor of Science - Criminal Justice
Middle Georgia State University
Macon, GA12-2022
Skills
- Strong verbal clarity
- Great time management
- Good at decision-making
- Possess patience and tolerance
- Problem-solving abilities
- Multitasking
Certification
- CPR certified
Timeline
Detention Officer
Rockdale County Sheriff's Office
06.2023 - Current
Internship Student
Middle Georgia State College
05.2022 - 12.2022
Cashier
Party City
10.2021 - 12.2021
Returns Processor
Encompass Supply Chain Solutions Inc.
04.2020 - 06.2023
Cashier
Chik-Fil-A
10.2019 - 03.2020
Warehouse Packer
Granite Packaging
04.2019 - 08.2019
Cashier
Kroger
05.2017 - 12.2018
Bachelor of Science - Criminal Justice
Middle Georgia State University
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