Monae Sneed
Columbus,GA
Summary
Dynamic sales associate with proven expertise at JCPenney, excelling in customer service and cash handling. Skilled in fostering customer relationships and enhancing store appeal, I thrive in high-pressure environments. My problem-solving abilities and teamwork ensure a seamless shopping experience, driving repeat business and maintaining operational excellence.
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
2
2
years of professional experience
Work History
Sales Associate
JCPenney
01.2023 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sales Associate
Dollar General
05.2022 - 10.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Cashier
Marshalls
09.2021 - 02.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
Education
Information Management
Columbus State University
Columbus, GASkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Listening skills
- Cash handling
- Flexible schedule
Timeline
Sales Associate
JCPenney
01.2023 - 08.2023
Sales Associate
Dollar General
05.2022 - 10.2022
Cashier
Marshalls
09.2021 - 02.2022
Information Management
Columbus State University
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