MONDRELL GARY
McDonough
Summary
Dynamic MIS Implementation Specialist with a proven track record at MEDITECH, excelling in patient access workflow optimization and cross-functional collaboration. Expert in EHR systems and client training, I drive operational success and enhance user adoption through effective communication and analytical thinking, consistently achieving high client satisfaction.
Overview
20
20
years of professional experience
Work History
MIS IMPLEMENTATION SPECIALIST / SOFTWARE TRAINER
MEDITECH
Atlanta
01.2022 - Current
- Assessed patient access workflows and optimized MEDITECH configuration.
- Designed, configured, and tested workflows to meet client and operational requirements.
- Collaborated with Client Operations, Engineering, and Development teams to align technical designs with business priorities.
- Delivered training and support to clients for seamless system adoption.
- Facilitated functional and user-acceptance testing to ensure workflow accuracy.
- Created internal documentation for team knowledge and workflow standardization.
- Utilized PostgreSQL for data navigation, reporting, and workflow support.
ACCOUNT EXECUTIVE
Oak Street Health
East Point
01.2021 - 01.2022
- Managed client acquisition and retention for healthcare programs.
- Coordinated workflow and operational processes for enrollment and program success.
- Streamlined onboarding, reporting, and data tracking with internal teams.
- Provided client guidance and training on systems and best practices.
- Achieved sales targets while maintaining high client satisfaction.
ATHLETIC DIRECTOR / SOCIAL STUDIES DEPARTMENT CHAIR
Henry County Schools
Stockbridge
01.2020 - 01.2021
- Managed athletic programs and supervised staff and schedules.
- Led Social Studies department, overseeing curriculum and faculty support.
- Implemented programs to improve student engagement and academic performance.
- Developed departmental policies, monitored performance, and conducted evaluations.
ASSISTANT PRINCIPAL
Griffin Spalding Schools
Griffin
01.2015 - 01.2020
- Supervised school operations and ensured compliance with district/state regulations.
- Managed faculty, providing coaching, mentorship, and professional development.
- Designed programs to improve student engagement, attendance, and academic performance.
MIDDLE GRADES SOCIAL STUDIES TEACHER
Henry County Schools
Stockbridge
01.2006 - 01.2015
- Planned and delivered Social Studies lessons aligned with state standards.
- Monitored student progress and implemented interventions to support success.
- Maintained a positive learning environment and integrated technology for instruction.
Education
Ed.S. - Education Leadership
Columbus State University
Columbus GA 12-2014
Master of Education - Education Administration
Grand Canyon University
Phoenix, AZ01-2012
Bachelor of Science - Education
University of Southern Indiana
Evansville, IN05-2004
Skills
- MEDITECH Implementation & Configuration
- Patient Access Workflow Analysis
- System testing and quality assurance
- Risk Identification & Escalation
- Cross-Functional Team Collaboration
- Workflow Optimization & Documentation
- Multi-Client Project Coordination
- EHR Systems
- Database
- Tools
- Standards
- Client training
- Functional testing
- Process improvement
- Project management
- Workflow configuration
- Operational optimization
- Analytical thinking
- Customer support
References
Available upon request
Timeline
MIS IMPLEMENTATION SPECIALIST / SOFTWARE TRAINER
MEDITECH
01.2022 - Current
ACCOUNT EXECUTIVE
Oak Street Health
01.2021 - 01.2022
ATHLETIC DIRECTOR / SOCIAL STUDIES DEPARTMENT CHAIR
Henry County Schools
01.2020 - 01.2021
ASSISTANT PRINCIPAL
Griffin Spalding Schools
01.2015 - 01.2020
MIDDLE GRADES SOCIAL STUDIES TEACHER
Henry County Schools
01.2006 - 01.2015
Ed.S. - Education Leadership
Columbus State University
Master of Education - Education Administration
Grand Canyon University
Bachelor of Science - Education
University of Southern Indiana