Curated ideas with a group of 30, to develop interactive activities with the student body
Enhanced communication and interpersonal skills through planning various community service events
Implemented the Free Breakfast program to the Gainesville, Florida community.
Peer Leader
PAACT (Pledging to Advance Academic Capacity Together)
Interacted with freshmen students as a mentor through a four-day program tailored to answering questions, giving advice, and encouraging those students through small group discussions and larger cohorts for their transition from high school to college.
Marketing Team
The New Trendsetter Ent. (TNT)
Created and produced marketing strategies to further promote (FISS), which is the largest student-run step invitational show in the Southeast United States
Advertised all through the southeast region of the country by going to different Universities and tabling, while promoting through social media
Managed a group of 10 team members to raise ticket sales from 1700 to 2500 tickets by promoting at various schools, community outreach, and social media platforms.
Volunteer/ Active Member
Habitats for Humanity
08.2016 - Current
Provided excellent customer service to homeowner families throughout entire construction process from beginning to end
Participated in disaster recovery efforts, repairing damaged homes after natural disasters stuck affected areas
Selected twice out of 300 people to participate in Spring Break rebuild program in Louisiana
Assisted in fundraising efforts, raising vital funds for Habitats for Humanity
Supported organization by participating in weekly meetings and reaching out to recruit more interested members.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Self-motivated, with a strong sense of personal responsibility.
Shelter Volunteer
Humane Society
05.2019 - 03.2020
Cultivated strong relationships with external partners to foster collaboration and maximize resources
Organized successful events, conferences, and workshops for professional development opportunities for members
Enhanced member engagement by implementing innovative programs and activities
Promoted diversity and inclusivity within society through targeted outreach efforts.
Assisted in successful pet adoptions by conducting thorough interviews with potential adopters, ensuring compatibility between animals and their new families.
Package Handler
FedEx Ground
10.2020 - Current
Working in fast-paced environment, while multitasking and being adaptable to various positions
Attentively compiling and sorting over ten thousand packages a day
Safely and effectively following the company's policies and guidelines.
Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.
Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
Professional Transcriptionist
Rev Freelancing
03.2020 - Current
Actively listened to submitted customer audio clips/recordings while successfully typing what is heard
Curating transcriptions by editing, making grammar checks, and proofreading
Efficiently completing tasks that were asked by customers in a timely manner.
Increased client satisfaction by providing timely and accurate transcriptions for various industries.
Assisted clients in understanding transcription requirements, providing clear communication for optimal results.
Mobile Phlebotomist
Direct Paramed Mobile Health Solutions
03.2022 - 06.2022
Provided on-demand, individualized healthcare service and professional customer service
Focused on details and being precise with obtaining information and specimens while performing procedures for blood work, drug testing, and health screenings.
Enhanced patient comfort by establishing rapport and providing clear explanations of procedures.
Improved efficiency with accurate and timely completion of blood draws and specimen labeling.
Promoted safe working environment by consistently practicing proper infection control techniques and maintaining clean work areas.
Healthcare Customer Service Representative
Teletech
09.2021 - 01.2022
Maintained customer accounts and information
Responded to customer inquiries with compassion
Actively listened and supplied the best solutions in efficient manner.
Boosted customer retention by promptly handling complaints and providing appropriate solutions.
Maintained accurate records of customer interactions, ensuring proper documentation within the company''s database.
Student Intern
Samuel Proctor Oral History Program
08.2019 - 03.2020
Conducted and transcribed interviews with key figures in the community for the University of Florida archives
Displayed dedication to gathering, preserving, and promoting living histories of individuals from all walks of life
Engaged in research, serving as an ambassador, and worked on projects to encourage social activism.
Brand Ambassador
Ace High Marketing
09.2019 - 09.2019
Hired as Brand Ambassador for ESPN College Game Day
Promoted Diet Coke brand on live national television
Interacted with a crowd of over 26,000 people
Enthusiastically handed out promotional items and showed team spirit.
Contract Worker
The Reserves Network
07.2017 - 08.2019
Material handler and operating heavy machinery
Attention to detail with packaging over 1,000 packages a day
Multi-tasked in a fast paced working environment.
Audit Reviewer
UF College Of Liberal Arts
05.2018 - 08.2018
Reviewed and adjusted general ledgers
Examining audits and discovering patterns within database system then creating shortcut codes for other reviewers
Engaged in customer interactions developing more customer service skills
Enhanced analyzation and problem-solving skills with minimal supervision.
Cashier and Sandwich Artist
Subway in Piedmont Hospital
02.2016 - 06.2016
Developed communication and customer service skills
Demonstrated proficiencies in handling money working with cash register
Arranged and organized restaurant to company’s standard.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Education
Bachelor of Liberal Arts & Sciences - Anthropology
University of Florida
Gainesville, FL
05.2020
Bachelor of Liberal Arts & Sciences - African American Studies
University of Florida
Gainesville, FL
05.2020
Skills
Marketing Strategies
Clear Verbal and Written Communication
Attention to Detail
Problem Anticipation and Resolution
Accuracy and Precision
Organizational Skills
Interpersonal Skills
Computer Skills
Critical Thinking
Multitasking and Time Management
Team-working Skills
Leadership Skills
Certification
Certified Phlebotomist Technician (CPT)/ National Certified Phlebotomy Technician (NCPT)
BLS/CPR
Affiliations
PAACT (Pledging to Advance Academic Capacity Together)
The New Trendsetter Entertainment
Illusions Dance Troupe, University of Florida
NAACP, University of Florida Chapter
University of Florida's Black Student Union
SISTUHS Inc.
Habitats for Humanity
The National Society of Collegiate Scholars at University of Florida
The National Society of Leadership & Success at Clayton State University
University of Florida’s Caribbean Student Association
Pinkie Promise
Fashion X-Clusive modeling troupe
Timeline
Mobile Phlebotomist
Direct Paramed Mobile Health Solutions
03.2022 - 06.2022
Healthcare Customer Service Representative
Teletech
09.2021 - 01.2022
Package Handler
FedEx Ground
10.2020 - Current
Professional Transcriptionist
Rev Freelancing
03.2020 - Current
Brand Ambassador
Ace High Marketing
09.2019 - 09.2019
Student Intern
Samuel Proctor Oral History Program
08.2019 - 03.2020
Shelter Volunteer
Humane Society
05.2019 - 03.2020
Audit Reviewer
UF College Of Liberal Arts
05.2018 - 08.2018
Contract Worker
The Reserves Network
07.2017 - 08.2019
Volunteer/ Active Member
Habitats for Humanity
08.2016 - Current
Cashier and Sandwich Artist
Subway in Piedmont Hospital
02.2016 - 06.2016
Public Relations Director
NAACP
Peer Leader
PAACT (Pledging to Advance Academic Capacity Together)
Marketing Team
The New Trendsetter Ent. (TNT)
Bachelor of Liberal Arts & Sciences - Anthropology
University of Florida
Bachelor of Liberal Arts & Sciences - African American Studies
University of Florida
Certified Phlebotomist Technician (CPT)/ National Certified Phlebotomy Technician (NCPT)