Monica Coates
Douglas
Summary
Dedicated with a strong background in building cleanliness and maintaining clean and orderly interior and exterior buildings and spaces. Proven ability to enhance safety through sanitization and attention to detail. Experienced team player and can work independently.
Knowledgeable worker skilled in ensuring cleanliness and operational efficiency in diverse settings. Known for attention to detail and reliability in upholding high sanitation standards. Proven ability to work collaboratively and adapt to changing needs while maintaining safe environment.
Self-starting Custodian with team player mentality. Skilled at staying on task and meeting deadlines.
Overview
19
19
years of professional experience
Work History
Custodian
South Georgia State College
07.2015 - Current
- Emptied trash cans to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Kept building spaces premises clean inside and outside.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
- Supported event setup and tear-down, contributing to successful school functions.
Sunday School Secretary
Overcomers Tabernacle of Faith and Praise (church)
01.2019 - 05.2022
- Answered telephones and greeted visitors and parents.
- Maintained an up-to-date database of monetary records, safeguarding confidential information while providing easy access when needed.
- Documented attendance, and kept record of Sunday school books needed to be ordered.
- Performed clerical and administrative support duties.
- Participated in meetings, to covey or gather information to perform functions.
- Managed filing system, entered data and completed other clerical tasks.
Front Counter Worker/ Cashier/Food Prep Assistant
Holt's Bakery
04.2014 - 07.2015
- Improved customer satisfaction by providing efficient and friendly service at the front counter.
- Streamlined order processing for increased accuracy and quicker turnaround times.
- Maintained a clean and organized work area, ensuring a welcoming environment for customers.
- Assisted in training new hires to uphold company standards and deliver exceptional customer service.
- Adhered to food safety guidelines, ensuring proper storage and handling of all products served at the front counter.
- Handled phone orders efficiently, ensuring accuracy and timely delivery or pick-up arrangements.
- Addressed customer inquiries and resolved issues promptly, maintaining a high level of customer satisfaction.
USDA Helper
Pilgrim Pride Inc.
02.2006 - 03.2014
- Promoted positive working relationships with coworkers through clear communication and teamwork.
- Ensured compliance with USDA guidelines by accurately measuring and recording food temperatures during processes.
- Contributed to cost savings by minimizing waste through proper food storage and portion control.
- Assisted in helping the USDA Inspector, ensuring adherence to safety and processing guidelines and regulations.
- Collaborated with other team members to efficiently complete tasks that were given.
- Performed routine inspections of facility equipment, identifying potential maintenance needs before they became critical issues.
- Enhanced food safety by implementing proper food handling techniques and maintaining a clean work environment.
Education
Associate of Science - Psychology
South Georgia State College
Douglas, Georgia05-2023
Associate of Science - Business Administration
South Georgia State College
Douglas, Georgia05-2021
High School Diploma -
Coffee High School
Douglas, Georgia05-2000
Skills
- Building cleanliness
- High-touch surface sanitizing
- Attention to detail
- Skilled housekeeper
- Administrative support
- Effective communication
- Responsible and dependable
- Team collaboration
- Time management
- Cleaning and sanitizing
- Work independently
Timeline
Sunday School Secretary
Overcomers Tabernacle of Faith and Praise (church)
01.2019 - 05.2022
Custodian
South Georgia State College
07.2015 - Current
Front Counter Worker/ Cashier/Food Prep Assistant
Holt's Bakery
04.2014 - 07.2015
USDA Helper
Pilgrim Pride Inc.
02.2006 - 03.2014
Associate of Science - Psychology
South Georgia State College
Associate of Science - Business Administration
South Georgia State College
High School Diploma -
Coffee High School
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