Monica Ford
McDonough
Summary
As a state-licensed cosmetologist and former owner, I excel in creating personalized hair solutions, enhancing client satisfaction through creative coloring and exceptional customer service. Known for quickly mastering new techniques and leading teams to success, I've built a loyal clientele and significantly improved service efficiency. My expertise in styling and passion for customer education set me apart in the cosmetology field.
Overview
7
7
years of professional experience
Work History
Hairstylist
Owner
01.2018 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
Education
Cosmetology - Cosmetology
Cosmetology School
Detroit, MI12.1991
Skills
- Quick learner
- Client consultation
- Appointment scheduling
- Hair styling techniques
- Detail-orientated
- Customer consultation
- Schedule management
- State licensed cosmetologist
- Strong leader
- Highlights and lowlights
- Customer education
- Social media promotion
- Appointment coordination
- Styling tools
- Cuts for women
- Hair straightening
- Creative coloring
- Cosmetology
Timeline
Hairstylist
Owner
01.2018 - Current
Cosmetology - Cosmetology
Cosmetology School
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