Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Monica Green

Calhoun

Summary

I am skilled in cash handling and customer service, I effectively trained new hires while maintaining confidentiality. My strong communication abilities and time management ensure efficient operations and customer satisfaction.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Recruiter

Personnel Staffing
08.2024 - Current
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
  • Coordinated schedules to arrange management interviews with applicants.
  • Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.

Dental Assistant

Tender Touch Dentistry
01.2023 - 07.2024
  • Assisted in patient preparation and management to ensure a comfortable experience.
  • Maintained sterilization protocols for dental instruments and equipment to uphold safety standards.
  • Supported dentists during procedures by providing necessary tools and materials promptly.
  • Educated patients on oral hygiene practices to promote better health outcomes.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Explained treatment procedures and instructed patients on home care guidelines.

Money Center Associate

Walmart Supercenter
07.2016 - 10.2019
  • Assisted customers with inquiries and resolved issues promptly.
  • Managed cash handling procedures to ensure accuracy and security.
  • Provided support in training new associates on policies, procedures, and best practices for exceptional service delivery.
  • Loaded customer credit cards and signed up new customers for card programs.
  • Maintained security protocols, ensuring the safety of customer information and financial assets.
  • Answered department phone calls.
  • Conducted thorough research to resolve complex customer issues, resulting in positive feedback from clients.
  • Demonstrated adaptability by quickly learning new systems/software updates for seamless integration into daily tasks and improved service delivery.
  • Handled wire transfers accurately, ensuring timely completion of both domestic and international transactions.
  • Utilized strong communication skills to relay complex financial concepts clearly to customers without specialized knowledge or experience in finance matters.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Processed refunds and exchanges in accordance with company policy.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Education

Sonoraville High School
Calhoun, GA
05.2016

Skills

  • Team collaboration
  • Customer Service
  • Cash handling
  • Time management
  • New hire training
  • Verbal and written communication
  • Confidentiality handling
  • Recruiting and sourcing

Certification

CPR

X-Ray

Dental Assistant

Timeline

Recruiter

Personnel Staffing
08.2024 - Current

Dental Assistant

Tender Touch Dentistry
01.2023 - 07.2024

Money Center Associate

Walmart Supercenter
07.2016 - 10.2019

Sonoraville High School

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Monica Green