Monica Neubauer
Warner Robins
Summary
Strategic and relationship‑driven professional with experience in automotive event marketing, account management, sales coordination, and data‑driven operational support. Skilled in guiding teams, interpreting performance metrics, and building strong partnerships to improve business outcomes. Brings experience working with automotive clients, supporting EV product launches, and managing fast‑paced, customer‑focused environments. Adept at communication, forecasting, problem‑solving, and motivating independent stakeholders to meet organizational goals. Seeking to contribute these skills as an Area Sales Manager supporting dealer performance, retail development, and sales growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Academic Advisor
Middle Georgia State University
Cochran
05.2025 - Current
- Provide individualized guidance and high-level customer service to students, assisting with academic planning, decision-making, and long-term goal achievement.
- Manage a fast-paced advising caseload, maintaining accurate records and ensuring compliance with university policies.
- Build strong professional relationships with students, faculty, and campus departments to support student success.
Police Officer / Training Coordinator / Dispatcher
WakeMed Campus Police
Raleigh
04.2024 - 05.2025
- Conduct onboarding and professional development for new hires, demonstrating leadership and communication skills.
- Support high-pressure operations with calm problem-solving and accurate information management.
- Build positive relationships with community members, staff, and external agencies.
Mental Health / Substance Abuse Technician
Bon Secours Community Hospital
Port Jervis
07.2022 - 07.2023
- Provided individualized support, counseling, and progress monitoring for patients in structured programs.
- Maintained detailed documentation and collaborated with multi-disciplinary teams.
Dispatcher
Warwick Police Department
Warwick
11.2021 - 07.2023
- Managed high-volume communications and guided community members to appropriate resources.
- Compiled detailed reports, handled sensitive information, and supported investigative efforts.
Team Lead / Clerk
Wakefern/ShopRite Supermarket
Warwick
06.2014 - 11.2021
- Developed leadership skills through employee supervision, department management, and customer service.
Office Manager
Torrent Motorworks
Nyack
12.2019 - 06.2021
- Oversaw scheduling, communications, and operational workflows for a specialty automotive shop.
- Provided staff guidance and customer-facing service in a fast-paced automotive environment.
Assistant Account Manager - Automotive Live Event Management
Genesco Sports Enterprises
Rye
05.2019 - 08.2019
- Supported national marketing, consumer activation, and brand initiatives for luxury automotive clients, contributing to multimillion-dollar program execution.
- Assisted with EV product launch activities, coordinating logistics, event flow, and customer-facing brand experiences.
- Collaborated with account teams to ensure activation success, proper branding alignment, and high-quality deliverables.
- Utilized sales insights and event performance metrics to support reporting, forecasting, and post-event evaluation.
- Maintained strong communication between internal teams and external partners, ensuring smooth execution.
Education
NC BLET Certification -
Alamance Community College
12.2023
Master of Science - Psychology
Southern New Hampshire University
02.2023
Bachelor of Arts - Media Programming & Management
SUNY New Paltz
05.2020
Skills
- Automotive Marketing & Retail Operations Support
- Sales Forecasting & Market Analysis
- Dealer Relationship Management
- Account Management & Client Consultation
- Event Planning
- EV Launch Support
- Brand Activation
- Financial Statement Review
- Performance Improvement
- Microsoft Office Suite
- Google Workspace
- Multi-tasking in Fast-Paced Environments
- Leadership
- Training
- Team Coordination
- Communication
- Negotiation
- Stakeholder Engagement
- Strategic Planning
- Goal Achievement
Certification
- Conflict Resolution Training
- Crisis Management Training
- NSLS Leadership Training
Location And Availability
Macon, GA, Available for relocation or regional travel.
Timeline
Academic Advisor
Middle Georgia State University
05.2025 - Current
Police Officer / Training Coordinator / Dispatcher
WakeMed Campus Police
04.2024 - 05.2025
Mental Health / Substance Abuse Technician
Bon Secours Community Hospital
07.2022 - 07.2023
Dispatcher
Warwick Police Department
11.2021 - 07.2023
Office Manager
Torrent Motorworks
12.2019 - 06.2021
Assistant Account Manager - Automotive Live Event Management
Genesco Sports Enterprises
05.2019 - 08.2019
Team Lead / Clerk
Wakefern/ShopRite Supermarket
06.2014 - 11.2021
NC BLET Certification -
Alamance Community College
Master of Science - Psychology
Southern New Hampshire University
Bachelor of Arts - Media Programming & Management
SUNY New Paltz