Monica Horhn Ghant
Lithonia
Summary
Casualty Claims Adjuster with Allstate Insurance Co, specializing in claims investigation and settlement negotiation. Demonstrated ability to assess damages accurately and communicate effectively with claimants, leading to prompt resolutions. Proficient in policy analysis and detailed claims documentation, ensuring thorough management of complex cases.
Overview
36
36
years of professional experience
Work History
Casualty Claims Adjuster
Allstate Insurance Co
Marietta
10.1987 - 11.2023
- Investigated and assessed casualty claims for accuracy and validity.
- Reviewed medical records to evaluate injury claims and damages.
- Interviewed claimants and witnesses to gather critical information.
- Analyzed insurance policies to identify coverage limits and exclusions.
- Managed claim files, documenting progress and decisions consistently.
- Oversaw a portfolio of open casualty claims, ensuring timely resolution within guidelines.
- Maintained comprehensive records of claim activity, including investigation results, settlements, payments.
- Negotiated settlements with claimants or legal representatives, maintaining professionalism.
Education
Bachelor of Science - Marketing
University of Southern Mississippi
Hattiesburg, MS08-1980
Skills
- Claims investigation
- Damage assessment
- Settlement negotiation
- Claims documentation
- Policy analysis
- Effective communication
Accomplishments
- Previous Distinguished Performer Award Winner.
Timeline
Casualty Claims Adjuster
Allstate Insurance Co
10.1987 - 11.2023
Bachelor of Science - Marketing
University of Southern Mississippi
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