Summary
Overview
Work History
Education
Skills
Timeline
Generic

Monika Adler

Richmond Hill

Summary

Dynamic customer service professional with a friendly demeanor and strong problem-solving skills. At O’Reilly, I guided customers in selecting essential automotive parts, enhancing their experience. Proven ability to boost sales through effective communication and teamwork, while ensuring a safe and efficient environment at Lowe's.

Overview

9
9
years of professional experience

Work History

Part Specific

O’Reilly
11.2024 - Current

Guided customers in choosing essential automotive parts.

Lumber Cashier

Lowes Home Improvment
02.2021 - 11.2024
  • Handled transactions meticulously to boost customer experience.
  • Facilitated faster check-out by assisting customers with self-checkout machines.
  • Contributed to store safety by adhering to company policies and reporting potential hazards promptly.
  • Increased sales through upselling techniques and product knowledge sharing with customers.

Bar Waiter

Flashback
09.2016 - 02.2020

Delivered prompt and effective support to clients.

Customer Service Representative

Kroger
05.2016 - 10.2019

Boosted client loyalty by initiating meaningful conversations.

Education

Geg -

Augusta Maine
Maine, NY

Criminal Justice -

Troy University
Troy, AL

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving

Timeline

Part Specific

O’Reilly
11.2024 - Current

Lumber Cashier

Lowes Home Improvment
02.2021 - 11.2024

Bar Waiter

Flashback
09.2016 - 02.2020

Customer Service Representative

Kroger
05.2016 - 10.2019

Geg -

Augusta Maine

Criminal Justice -

Troy University
Monika Adler