Monique Huggins
Covington
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
19
19
years of professional experience
Work History
Administrative Clerk
Newton County Schools
02.2017 - Current
- Streamlined administrative processes by implementing efficient filing and organizational systems.
- Enhanced office productivity by managing incoming calls, emails, and appointments for staff members.
- Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
- Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
Administrative Assistant
Newton County Schools
06.2008 - 02.2017
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Fraud Prevention Specialist
Bank Of America
01.2005 - 06.2008
- Enhanced fraud detection by implementing advanced data analytics techniques and tools.
- Reduced fraudulent activities through continuous monitoring of financial transactions and customer behaviors.
- Developed comprehensive fraud prevention strategies to protect company assets and maintain customer trust.
- Conducted thorough investigations of suspected fraud cases, leading to the recovery of lost funds.
- Educated staff members on best practices for identifying and preventing fraudulent activities, fostering a culture of vigilance within the organization.
Education
High School Diploma -
University City High
Philadelphia PA06.1991
Skills
- Customer Follow-Up
- Daily Reporting
- Billing and Invoicing
- Appointment Scheduling
- Documentation and Recordkeeping
- Schedule Management
- Meeting Coordination
Timeline
Administrative Clerk
Newton County Schools
02.2017 - Current
Administrative Assistant
Newton County Schools
06.2008 - 02.2017
Fraud Prevention Specialist
Bank Of America
01.2005 - 06.2008
High School Diploma -
University City High
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