Morgan Buice
Macon
Summary
Resourceful and experienced worker offering expertise in customer service. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Pharmacy Technician
Primary Pediatrics Family Pharmacy
05.2022 - Current
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
Chlenical Tecnician
Atrium Health Navicent
06.2021 - 04.2022
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Chshier
Old Clinton Gas
04.2020 - 06.2021
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
- Connected with customers to support positive transaction experiences and address service concerns.
- Operated POS terminals and cash drawer balancing.
- Processed credit card and debit payments via [Type] systems, providing accurate charges and credits.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained presentable customer areas with diligent cleaning and proactive recovery management.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Moved heavy boxes and full merchandise bins up to 50 pounds in weight by maintaining physical strengths and stamina.
Education
High School Diploma -
Jones County High School
Gray, GA05.2019
Skills
- Equipment Cleaning and Maintenance
- Chemical Handling
- Cash Register Operation
- Organization and Prioritization
- Answering and Routing Calls
- Troubleshooting Malfunctioning Equipment
- High Blood Pressure Management
- Resolving Customer Issues
- Technician Assistance
- Customer Identification Checks
- Safety Protocols and Risk Management
- Quality Patient Care
- Resolving Complaints
- Workflow Optimization
- Answering Customer Questions
- Telephone Etiquette
- Teamwork Abilities
- Computer Literacy
Timeline
Pharmacy Technician
Primary Pediatrics Family Pharmacy
05.2022 - Current
Chlenical Tecnician
Atrium Health Navicent
06.2021 - 04.2022
Chshier
Old Clinton Gas
04.2020 - 06.2021
High School Diploma -
Jones County High School
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