Dedicated professional with a strong work ethic and exceptional customer service skills. Experienced in managing operations and ensuring guest satisfaction in high-volume environments.
Overview
8
8
years of professional experience
Work History
Server
Fin & Feathers
Atlanta, GA
03.2024 - Current
Delivered excellent customer service in a high-volume environment.
Processed payment and handled cash and credit transactions accurately.
Resolved customer concerns and ensured guest satisfaction.
Collaborated with team members to maintain efficient operations.
Demonstrated strong communication and multitasking abilities.
Administrative Assistant
Family Owned Online Boutique
Atlanta Ga
03.2020 - Current
Streamlined customer service procedures, enhancing response times and satisfaction rates.
Managed daily operational tasks to ensure smooth business functions.
Coordinated inventory management using e-commerce platforms and order processing systems.
Assisted in marketing campaigns, leveraging social media tools for brand promotion.
Medical Supply Technician
Huntsville Hospital
Huntsville, AL
05.2020 - 01.2021
Managed inventory of medical supplies ensuring optimal stock levels and availability.
Collaborated with healthcare teams to streamline supply ordering processes and improve efficiency.
Operated sterilization and cleaning equipment to maintain compliance with safety standards.
Scheduled appointments and managed administrative duties.
Maintained confidentiality and complied with healthcare standards.
Case Manager Intern
Bay Area Psychology and Counseling
Mobile, AL
01.2019 - 08.2020
Conducted intake assessments to evaluate client eligibility for services and support.
Assisted clients in developing personalized care plans to address mental health needs.
Monitored client progress through regular follow-ups, ensuring adherence to treatment goals.
Coordinated communication between clients and multidisciplinary teams to enhance treatment effectiveness.
Facilitated group therapy sessions, fostering a supportive environment for peer interaction.