Morgan Saxon
Kennesaw
Summary
Medical billing professional with extensive experience in managing patient billing processes and ensuring timely claim submissions. Known for strong collaboration within teams and delivering reliable outcomes. Possesses deep knowledge of coding standards and insurance guidelines, coupled with client focused approach.
Overview
8
8
years of professional experience
Work History
Medical Billing Specialist
P&P Counseling
remote
03.2025 - Current
- Processed medical claims accurately, ensuring compliance with industry regulations and payer guidelines.
- Managed patient billing inquiries, providing clear explanations and resolving discrepancies effectively.
- Reviewed insurance policies to determine coverage levels and eligibility for services rendered.
- Collaborated with healthcare providers to obtain necessary documentation for claim submissions.
- Utilized billing software to track accounts receivable and maintain accurate financial records.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Located errors and promptly refiled rejected claims.
Recruiter
ALee Professionals
remote
09.2022 - Current
- Coordinated recruitment processes, ensuring timely communication with candidates and hiring managers.
- Assisted in scheduling interviews and managing candidate logistics to streamline onboarding activites.
- Maintained applicant tracking system, updating condidate information and tracking progress through hiring stages.
- Supported talent acquistion team by preparing recruitment materials and conducting intial candidate screenings.
Relationship Banker
Bank of America
Kennesaw
11.2020 - 09.2022
- Completed thorough and accurate documentation for money movements, deposits, or withdrawals.
- Addressed inquiries from clients and department team members.
- Developed culture of success regarding performance, productivity, and sales results.
- Handled portfolio of customers and reviewed accounts for signs of discrepancies, fraud, or non-payments issues.
- Interacted with prospects to better understand products and services required.
- Maintained customer data confidentiality while inputting information into the system.
- Met with new clients to create accounts that fit their financial needs.
- Improved client scheduling efficiency by streamlining appointment booking processes.
Sales Associate
Macys Department Store
Kennesaw
11.2019 - 11.2020
- Responsible for sales of 20+ cosmetic brands at Impulse Beauty counter.
- Met weekly sales and credit card application targets as established by corporate budget.
- Performed cold calls and text sales to potential customers to support corporate KPI.
- Interfaced daily with customers, creating relationships and building report in order to produce returning sales from key customers.
- Maintained floor standing and tabletop products displays, as well as gondola displays and counter product layouts.
Merchandiser
Macys Department Store
Kennesaw
11.2018 - 11.2019
- Updated pricing and signage to complete product displays and educate customers.
- Prepared interesting and innovative visual displays to grab customer interest and promote sales.
- Worked with managers and advertising directors to optimize promotions.
- Arranged consistent shelves, bins, and racks by following established planograms.
- Coordinated communication with merchandise operations and vendors for PO creation and maintenance.
- Removed damaged, out-of-code, not-in-set, and discontinued items from displays.
- Assembled promotional displays, including quarter and full-size point of purchase displays.
- Assembled promotional displays, including quarter and full-size point of purchase displays.
- Answered customer questions regarding store merchandise, departments information and pricing.
Assistant Manager
Dunkin Donuts
03.2018 - 10.2018
- Trained team members in successful strategies to meet operational and sales target.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Monitored cash intake and deposit records increasing accuracy and reducing discrepancies.
Education
High School Diploma -
Kennesaw Mountain High School
Kennesaw, GA05-2017
Some College (No Degree) - Accounting
University of Mississippi
University, MSSkills
- Customer service-oriented
- Excellent communication skills
- HIPAA compliance
- Teamwork and collaboration
- Problem-solving skills
- Reliable and puncutal
- Able to multi-task
- Files and records management
- Appointment scheduling expertise
- Gathering information
Timeline
Medical Billing Specialist
P&P Counseling
03.2025 - Current
Recruiter
ALee Professionals
09.2022 - Current
Relationship Banker
Bank of America
11.2020 - 09.2022
Sales Associate
Macys Department Store
11.2019 - 11.2020
Merchandiser
Macys Department Store
11.2018 - 11.2019
Assistant Manager
Dunkin Donuts
03.2018 - 10.2018
High School Diploma -
Kennesaw Mountain High School
Some College (No Degree) - Accounting
University of Mississippi